I was duped into believing that my data was recoverable, here is what they wrote:
"There is risk involved with doing this procedure however our success rate is approx 85%-90% on head swaps. Once the head swap is successful you will only owe the remaining balance of $300 for a total of $975. If the total amount data recovered is under 55gb we can back them up onto flash drive for $25, if it is over 55gb u can purchase an 500gb external usb hard drive from us for $75 or 1TB hard drive for $100. I hope this helps.”
Unfortunately I did not bother to research this company as my Wife was pressed to get her pictures back, it's unfortunate that this company is still in business! Revolting!!!!