Potential customer
Saint Helens,#2Author of original report
Thu, July 11, 2013
Thank you for taking valuable time out of your life to allow me to further clarify my statement. Because this obviously is such a respectable business, I can understand why you would assume that there was something we did or said to have a salesman try to guilt us in to a price. I regret to inform you that, although Steve didn't answer the phone with, "hello I deserve to make money off of this deal", it was part of his speal- no low ball offers.
Again, I appreciate your concern for the type of RV that we were looking for. Unfortunately for us, the model we wanted was discontinued in 2013. Ordering one direct was not an option. As I stated, if there was another option we would have taken it.
It would appear, my friend, that you are incorrect. Guilt and mis-guidance do not make a good salesman. Quoting someone a price over the phone to get them in the door is not only rude, it's poor business practice. If after reading through the complaints on this page and through out the web, (including the Better Buisiness Bereau and public record of assault and lawsuits), you still wish to defend this business, I'm inclined to believe that you must have some investment in their poor values.
Good luck to you!
Robert
Irvine,#3Consumer Comment
Thu, July 11, 2013
Incorrect he was a good salesman...but at least you finally wised up.
As we began the "negotiation process" with Steve Rademacher, he had the audacity to proclaim that he "deserved to make some money off of the deal", before he had even spent any time assisting us.
- So according to this statement he stated something like "Thank you for calling, but just so you know before I even start talking to you I want you to know that I deserve to make some money". I would bet that it is not exactly how that converstation went down. Where his statement instead probably came during the "negotiation" where in his mind you just low-balled him trying to get the RV for as little as possible.
We did the walk through and the brand new unit is a wreck
- You were looking at a "brand new" unit? If you were that particular why couldn't you go to a different dealer and custom order one?