Robert
Townsend,#2Consumer Suggestion
Tue, October 18, 2005
Dave, I'm Robert from Townsend MA, and I had a similar problem with FACG. Here's my take on the situation with them. I have been told that for some time ending in June a couple of people within FACG were embezzling funds meant to be paid to technicians. After their arrest there was a period of confusion followed by a new, highly restrictive protocol for paying technicians. In addition, Linn Boyd is a person who takes offense easily and cannot tolerate any suggestion that his company is anything but professional and efficient. Also, they have so many techs calling to be paid that when you call, they might confuse you with someone who was truly abusive. My suggestion is to be politely persistant with FACG. Are you sure that you understand their process for paying you? It's been a while since I went through it, but what I recall is that you first submit the completed work order, scanned and converted to PDF. Then FACG must process the order and credit your account. You may have to prod them for a few weeks or months to achieve this milestone. Finally you can request payment from your account. Receipt of your check may also take a few weeks. All of these steps seem to be tightly controlled by Linn, but he has other duties and travels a lot. He's probably under a tremendous amount of pressure to grow this company and avoid the disaster of a few months ago. You'll have to get used to his moods and sensitivity to any implied criticism. The trick is to call often enough that they don't forget you but not so often that they think you're a pest. You have already learned that anything you say that is not polite supplication will get you accused of atrocious abuse. This is not fair, but your objective is to get paid, not to be treated fairly. So be friendly and cooperative no matter how inappropriate it may seem to you. Think of this process as a exercise in diplomacy. I don't believe that FACG is trying to keep your money; they just have a clumsy paranoid process for paying techs. Keep your eye on the prize and the best strategy for getting it. Good luck.
Mark
Palm Desert,#3Consumer Suggestion
Sun, July 17, 2005
I have make all the calls that we can make and we have not been pay our selfs. We now have findacomputerguy.com as a bad to do business with. We have also submitted the past due account to our out side collection company that repaorts to the credit like Expiran and TRW. PS if you do any work for someone make sure you get a deposit.
Dave
Garden Grove,#4Consumer Suggestion
Fri, June 17, 2005
I was impressed that FACG sent an e-mail detailing an advertising campaign and expansion plans. Let's hope this is successful for all parties involved. I was also given my account login info as requested in a timely manner. I have uploaded my signed work order to my account as well asfaxed and e-mailed this to Mr.Boyd.
Dave
Garden Grove,#5Author of original report
Wed, June 15, 2005
On a positive note, Linn actually seems to be following through. I'll jump these latest hurdles If I need to. I have submitted my request and am re-sending my original invoice. I see in my online records that my contact info is correct, and so I am optimistic to expect my check soon.
Dave
Garden Grove,#6UPDATE Employee
Tue, June 14, 2005
Something is certainly fishy. I have been calling Linn weekly and he has never mentioned this before. Since seeing this latest post he expressed that I must request this throught the web site. I already told him that I have not been able to access this in months.Besides, the only log-in access was for a user forum. He now says the we cannot communicate anything verbally and to use the website. But again, I have no log-in access as requested. Thank you guys for the suggestion to post a photo of the check. Linn: If you will post a copy of the check, as well as make sure that you send it to my proper address (I will see to it that you do not transpose a digit this time) I will donate 10% to ROR. (they deserve more, but I am broke) Karlton: No, we are not competitors of FACG. We are indy contractors who have worked jobs and have been chasing payment from Linn ever since. In fact we are spread all over the place. Thanks for your input
Karlton
La Canada,#7Consumer Suggestion
Tue, June 14, 2005
I smell something fishy how come its only you few guys on every site? Sounds like your all working for another company. So are you working for another company that is in direct competition with the company your filing a report about? Hmmmmm? All your reports at the same time? One of the employee for "fac" has responded openly here on ROR. I HOPE this is all just an issue of really smart computer geeks caught up in a techno web of miss communications. That would be GREAT TV! So if this reaches find a computer guy please post the photo copy of the checks. GOOD LUCK to all of you I hope you all get it settled thanks to ROR! I want my ROR TV!
Karlton
La Canada,#8Consumer Suggestion
Tue, June 14, 2005
I smell something fishy how come its only you few guys on every site? Sounds like your all working for another company. So are you working for another company that is in direct competition with the company your filing a report about? Hmmmmm? All your reports at the same time? One of the employee for "fac" has responded openly here on ROR. I HOPE this is all just an issue of really smart computer geeks caught up in a techno web of miss communications. That would be GREAT TV! So if this reaches find a computer guy please post the photo copy of the checks. GOOD LUCK to all of you I hope you all get it settled thanks to ROR! I want my ROR TV!
Karlton
La Canada,#9Consumer Suggestion
Tue, June 14, 2005
I smell something fishy how come its only you few guys on every site? Sounds like your all working for another company. So are you working for another company that is in direct competition with the company your filing a report about? Hmmmmm? All your reports at the same time? One of the employee for "fac" has responded openly here on ROR. I HOPE this is all just an issue of really smart computer geeks caught up in a techno web of miss communications. That would be GREAT TV! So if this reaches find a computer guy please post the photo copy of the checks. GOOD LUCK to all of you I hope you all get it settled thanks to ROR! I want my ROR TV!
Karlton
La Canada,#10Consumer Suggestion
Tue, June 14, 2005
Linn why not post a photo copy of the check here. Some banks will even cash photo copies of real checks so you could save some money on FedEx that you could donate to Rip Off Report showing the world your a stand up guy, with a stand up company.
Linn
Houston,#11UPDATE Employee
Tue, June 14, 2005
Dave, your account has been credited, and it has been credited since March 30th. Please request the payment and it will be made as soon as it is requested.
Dave
garden grove,#12Author of original report
Fri, June 03, 2005
Mr. Boyd, the 'president' of Findacomputerguy.com, still will not take my calls. They don't even answer the phone for new business anymore. Obviously something is amiss. A search of this company on Google reveals several compalints.