- Report: #988512
Complaint Review: Fine Food and Wine Cruise - Atlanta Georgia
Reported By:
Paul -
White Plains, New York, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Fine Food and Wine Cruise
2960 Pharr Ct South Suite 8 South Atlanta, 30305 Georgia, United States of America
Phone:
800-218-6031
Web:
finefoodandwinecruise.com
Categories:
Business Rating:
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Fine Food and Wine Cruise Cancellation without Refund Atlanta Georgia
In April, 2012, my wife and I booked a Mediterranean cruise through the aforementioned company. The cruise was hosted by the Merry Edwards Winery and on the Windstar Line. On December 19, 2012, I was first notified by the Merry Edwards Winery and then by a Mr. Jonathan Baltuch, President of FineFoodandWineCruise.com, that due to a contract dispute between FineFoodandWineCruise.com and Windstar the cruise was cancelled.
The total cost of the cruise was $8,720.00 which included travel insurance and port fees. On April 17, 2012, I made an
initial deposit of $2,950.00. A second deposit totaling $2,500.00 was made on August 27, 2012. In addition, I incurred costs related to the trip of $2,786.60 in airfare and $2,061.60 in lodging. Consequently I have paid out $10,298.20 of which I have recovered only $1,415.00. To date I have $8,883.20 that has yet to be refunded.
Attempts to contact FineFoodandWineCruise.com and have my money returned have been unsuccessful. I am in the process of filing a claim with Travel Guard (the travel insurance company through which the trip insurance was purchased), but have been advised that this type of trip cancellation is not covered.
The total cost of the cruise was $8,720.00 which included travel insurance and port fees. On April 17, 2012, I made an
initial deposit of $2,950.00. A second deposit totaling $2,500.00 was made on August 27, 2012. In addition, I incurred costs related to the trip of $2,786.60 in airfare and $2,061.60 in lodging. Consequently I have paid out $10,298.20 of which I have recovered only $1,415.00. To date I have $8,883.20 that has yet to be refunded.
Attempts to contact FineFoodandWineCruise.com and have my money returned have been unsuccessful. I am in the process of filing a claim with Travel Guard (the travel insurance company through which the trip insurance was purchased), but have been advised that this type of trip cancellation is not covered.
