Bsing22
Hubert,#2Consumer Comment
Tue, September 16, 2008
Most importantly, it is not a Bank's responsibility to inform other businesses of your change of address and/or your account no longer being open. In fact, it's against the law for them to disclose any information about your personal accounts due to the privacy act. Secondly, the Bank is not your personal mail service nor are they bounty hunters. It is known that a Bank will use your last known address they have on file to send anything that is rightfully yours. It's a customers responsibility to change any direct deposits they have going into an account they no longer use to either A. a new account you are using or B. Request a paper check. And of course... update them with your new mailing address. Who knew!? No doubt, its unfortunate that you didn't get the money that was rightfully yours in a timely fashion, however, it's your wrong. Fact is, you didn't notify the VA the account they had on file was no longer open, the bank ended up with a sum of money that can't go into a closed account, so they were nice enough to cut a check and attempted to send it to you. A very pricey mistake and waste of time, but definitely only yours.
Cory
San Antonio,#3Consumer Comment
Sat, March 18, 2006
The VA's famous for screwing up. That said, Cummings is just a drone. If you want anything done, you'll have to go higher up the food chain. I'm surprised your attorney hasn't done that. I'd be looking for a new attorney. The bank could probably care less about your $1,214. Here's a suggestion. Call the CG of Camp Lejeune and request to speak with him. Someone will talk with you. CG's hate screwing with piddling crap like this. He has better things to do with his time, like run a base BUT, the bank's on his station/post/camp and he has some control over it. Bring up your Congressmen. That'll piss 'em off. They hate "congits". Congressional Inquires and Investigations. By the way, where's the money? Did the check get cashed, destroyed, deposited? I doubt the bank is ignoring the Comp/Currency or the FDIC. There's more to this then meets the eye.