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  • Report:  #56001

Complaint Review: First Consumers National Bank - Portland Oregon

Reported By:
- Racine, Wisconsin,
Submitted:
Updated:

First Consumers National Bank
P.O. Box 3910 Portland, OR 97208-3910 Portland, 97208 Oregon, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
After calling to confirm a payoff amount on my account I continued to recieve added charges and fees when account had been paid in full, it took 3 months, and several hours over a dozen people to resolve mean while fees being added and being told that they were being credit back. You need to know that this company NO LONGER has a customer service department!!! The staff will tell you there are no supervisors available, there are. I found one who resolved the account and settled it. Also they use alias names and put there notes in their system by code example C-63.

Good Luck

Bonnie

Racine, Wisconsin
U.S.A.


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