- Report: #1284330
Complaint Review: First Data Global Leasing - Nationwide
Reported By:
Bonnie -
San Antonio, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
First Data Global Leasing
Nationwide, USA
Phone:
877-257-2094
Web:
N/A
Categories:
Business Rating:
(0)
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First Data Global Leasing Can't get rid of them no matter what you do!!!! Nationwide
My son-in-law was conned into going with Priority Payments processing thru First Data. He innocently agreed to leasing the terminal. For FIVE YEARS FDGL charged $37.89 each month to lease the terminal.
On January 4, 2016 I had a horrible time terminating the account with Priority Payments processing thru First Data. It took FOUR letters of termination and even then they balked wanting to know WHY we were terminating. But after hours upon hours upon hours of trying to terminate the account, I thought we had finally gotten rid of the bvlood sucking leeches!
February 1, 2016 rolls around there is the normal $37.89 debit against our checking account for FDGL! With the help of our new service provider, I got a phone number to all FDGL. And I sat on hold for OVER 40 minutes before somoene finally picked up the call. This person was clearly a foreign national, probably sitting in a third world nation somewhere. I could barely understand what she was saying. She wanted to know MY name, so I asked HER name. She wanted to know my LAST NAME so I asked HER LAST NAME. Of course, she refused to give me her full name. I will say this much...she sure didn't sound like anyone named Minerva that I have ever known. She did provide me with her identification number...so if you call and the person you are talking to has the ID number 3639, you MAY be talking to Minerva...or maybe not.
After paying $37.89 for five full years, our market paid OVER $2,200 for a single terminal that may have once upon a time retailed for maybe $100. The terminal is now outdated...new terminals now come equipped to read cards with CHIPS in them. Even so, this Minerva 3639 stated that we had to RETURN the equipment. She would NOT provide me with the information over the phone. She had to SEND us a letter with instructions...and, of course, it will take at least 5 business days for that letter to be issued. Meanwhile, they will continue to rape our checking account for a service they are NOT providing even though the account was TERMINATED a month ago!
These people are crooks and con artists. Once they have their greedy hands around your throat they fight like crazy to keep you in their grip. BEWARE of doing business with First Data and FDGL!!!!
