David
Las Vegas,#2Consumer Suggestion
Sun, August 10, 2008
I've seen this person post a couple of times saying he'she will work hard to make things right. This comment suggests all companies have unscrupulous reps and have problems. My suggestion is to take a look at RipOffReport.com and see for yourself that there are payment processors out there with no negastive posts on this forum while First Data and its affilliates have more than a hundred!!! This sales person is looking for new business, not looking to help. Bottom line.
Jes1965
Sugar Land,#3UPDATE Employee
Wed, February 27, 2008
I apologize for the service you received. As you can imagine, there are people in this company and industry, just like every other company/industry, that can give the rest a bad impression. I have been a customer service fanatic for my clients since starting at First Data years ago. If you haven't got your challenge resolved yet, PLEASE let me know. I will tell you EXACTLY how to get it handled. I'm not saying that just to be cheesy. I know there are things that happen that make a small percentage of our customers unhappy. Since I plan on retiring here, I want to insure that before I do so, I leave as many people BRAGGING about the service they got here. I bet I can also save you money ongoing at the same time. You are already here....won't cost you a dime to get it fixed right! [email protected]
A
Maryland,#4UPDATE EX-employee responds
Sat, February 16, 2008
I used to work for SAMS/First Data as an Account Specialist. As an Account Specialist, I had to constantly deal with these contract disputes due to Sale Rep errors and misleading. It sounds like their Sales Reps are still up to the same old tricks. Be very careful dealing with these Sales Reps!