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  • Report:  #651640

Complaint Review: First Financial Group - Tampa Florida

Reported By:
Neal - Tampa, Florida, United States of America
Submitted:
Updated:

First Financial Group
5010 W. Carmen Street, Suite 2250 Tampa, 33609 Florida, United States of America
Phone:
866-955-6575
Web:
www.1stfg.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I hired Integrity Mortgage and Credit Solutions aka/First Financial Group on May 27, 2010 to deal with my lender for my Loan Modification.  The company had a guarantee that if they failed to complete the Loan Modification that they would give your money back. 

After not hearing back from the woman handling my loan modification, i had emailed her with no response.  Then went to the companies website in which it stated that based on new regulations they werent accepting any new business.  On October 11, 2010, I finally received an email from the lady handling my loan modification, that the company has closed its doors and that she had not been paid for over 6 weeks.

And basically she had no idea how we would be able to get our money back and good luck with your loan modification.  After thinking my Loan Modification should be almost completed, now I am starting over, have lost over $1800 and now, may have lost my house as this is gone on.

I have filed a complaint with the Attorney General for Florida, but any additional or helpful information would be appreciated.



2 Updates & Rebuttals

Neal

Tampa,
Florida,
United States of America
Global Client Solutions, LLC

#2Author of original report

Mon, October 25, 2010

I contacted Global Client Solutions regarding an escrow account, to find out about returning payments, but they told me they don't have an account set up for me.

And I have never received any form of information regarding the escrow account
which was supposed to be set up for my payments.


Stephanie

Downers Grove,
United States of America
An idea

#3Consumer Comment

Mon, October 25, 2010

Have you tried to get your refund through Global Solutions - the 'holder' of the money in escrow?

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