- Report: #321944
Complaint Review: First Line Security And Security Associates International Inc. - Nationwide
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Author Confirmed
Why?
First Line Security And Security Associates International Inc.
370 West Center Street, Orem UT 94057 Nationwide, U.S.A.
Phone:
866-434-7785
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
First Line Security And Security Associates International, Inc. I find it unbelievable that both First Line Security and Security Associates International, Inc. do not have to uphold their end of the contract while holding their customers at a higher standard than they hold themselves. Arlington Heights, IL And Orem, UT Utah and Illinois
First Line Security sold us a security system June 9, 2007; the system did not work. We made an appointment the technician called and cancelled due to some conflicting appointment. After rescheduling and cancelling 5 additionaly appointments from July to Decmeber 2007. Keep in mind it was always First Line that cancelled the apppointments. Which by the way required a full day or rearranging my schedule. They generally cancelled 15 minutes after they were already late. Needless to say they finally followed through on December 21, 2008 (over 6 months from installation). The technician informed me that the system was installed incorrectly and had to make several hours of repair. I was also told that First Line would report to SAI to refund the monitoring since there was nothing to monitor from June to December. Nothing happened. Again. I have a logg of dates, times and persons I spoke with, doesn't matter. First Line filed bankruptcy, SAI apparently has "no record" of my complaints. I'm left with 2 years and 2 months left on a 3 year contract that I am very unhappy with. What a way to do business. There won't be anyone in my school, church, community and work that doesn't hear about the poor business practices both companies have demonstrated.
Roberta
Renton, Washington
U.S.A.
Roberta
Renton, Washington
U.S.A.
