Pam
Rittman,#2Consumer Comment
Wed, December 17, 2008
I just wanted to state that First merit has done this to me several times, but we do not have any good local bank here in our little town so am stuck at the moment. i do my banking online as well and have been told that it is accurate so when i see i have available balance, and i figure in all that i have out, i know i have a certain amount to spend then WHAM! next time i look, usually every day, something has come through and they have hit me with fees. i think they are doing that thing where they take biggest out first so they can get more $$ i wish someone could prove what they are doing and do something about it. i am going to get my printer working and start printing out the online statement everyday and then keep track of what is going in and out, i am starting to think they are charging twice for some items, like they say hold, and are supposed to come out and be reflected in available balance but when you look next day, it appears that they take it out again and then i get a fee, but cannot prove anything , and they give me runaround so am going to start copying page to try and catch them at it. if anyone has luck getting at them to prove they are doing wrong, let me know