Sherri
Richmond,#2Consumer Comment
Sun, October 20, 2002
I am now $1083 overdrawn because of them taking money before the date authorized, taking considerably more than I authorized, and running the same transactions in time and time again. My bank officer is working to get the fees and unauthorized payments reversed, but that is taking time and we had to change our account number because of it. Just blocking direct debits did not help, because then they sent in "paper" checks. As for giving them proof that something has been paid, good luck. They do not want to admit they received it. My bank faxed the check copy to them on a payment we made in March and they still refused to acknowledge it and charged me fees galore, all of which I totally refuse to pay. Word of wisdom: Forget the BBB on this one. They do not mention ONE COMPLAINT on their "check out a company" section of their website. Just that First Premier is member of the BBB and consumers should be aware that fees are charged. All of the complaints I have seen on this site today and NOT ONE COMPLAINT mentioned by the "Better" Business Bureau. I got q quick response from the SD Attorney General, who referred the case to the Division of Banking. I am also talking to the California Attorney General's Office. Personally, I would LOVE to go in on a class-action suit.