- Report: #1320238
Complaint Review: FirstData - Nationwide
-
Author Not Confirmed
Why?
FirstData
Nationwide, USA
Phone:
1-800-886-1052
Web:
www.FirstData.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
FirstData First Data scam, firstdata scam, firstdata scammers, first data scam, first data scammers Mississauga Nationwide
I had gotten off of a call with FirstData salesman Mr. Duncan James which was followed by an email on Thu, July 21, 2016 3:18 pm stating, "Thank-you very much for your call today. As promised, I have included below a complete proposal for a Mobile/VT solution. This is our mobile solution, but you can also access it through the back-end via the internet. If you have any questions, please don't hesitate to reach out to me - either via email or phone (905-282-6176)" This was responded by 2 -3 emails back and forth, all within a 2 hours, asking what I would need to provide him, etc, and me transmitting that information back to him - much of which I already had easily and quickly available.
So I provided all my business information/completed forms to sales person James Duncan, on Fri, July 22, 2016 3:04 pm, he thanks me and says the application would take 1-2 days. Four days later, on Tue, July 26, 2016 at 9:49 am I emailed him asking for a status update. "Just wanted to touch base with you today and see how everything was progressing", as this was a time sensitive matter for me - I needed credit card processing back up and running for my business as soon as possible.
No response was recieved from Mr. James Duncan Tuesday, Wednesday, Thursday, or Friday of that week. All weekend went by - it was a Canadian long weekend, so the monday was a holiday. Getting back to work on Tuesday August 2nd I logged into my business banking and noticed a $75 was taken out the previous Thursday by First Data for 'fees' - sneaky little buggers. I immeditealy thought it odd that they would charge me and ignore me for a week and half, not very business like right?! Nor a great way to start a business relationship. So I sent the below message:
"Hi James, I haven't heard from you since Friday, July 22th, and my emails have gone unanswered since Tuesday of last week and noticed I was charged 75$ on Thursday July 28th. What seems to be going on with respect to my account?"
After ignoring my messages for 8 days, and not hearing from Mr. James Duncan for 11 days - No less then 30 minutes later Mr. James Duncan responds promptly:
"Good morning; I do apologize for the delay in responding. I checked and unfortunately, your account was declined by our credit department. At this point, I am unable to assist you further."
Quite the nice reponse from the snakeoil salesman with my $75.
Thankfully I am well off, I have no problem sending my lawyer to court for the miniscule amount, its principle. More importantly though my lawyer will also certainly be filing fraud reports with Peel Regional Police, RCMP Fraud Squad, the Canadian Anti-Fraud Centre, and the Ontario Ministry of Government and Consumer Services. I am sharing my experience on this site, and others like it, in the hopes that this predatory shyster-like behaviour doesnt occur again to some other unsuspecting First Data customer.
I don't expect ever to hear from First Data again, as in life you will learn, most scammers you don't ever hear from again. Lesson learned. Stay far far away from these crooked types. First Data/ FirstData is bad news Canada! #firstdatascam #firstdatascammers
