- Report: #1275938
Complaint Review: Firt Step Recovery - Warren Ohio
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Author Not Confirmed
Why?
Firt Step Recovery
2737 Youngstown Rd. SE Warren, 44430 Ohio, USA
Phone:
330-369-8022
Web:
http://firststeprecovery.net
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Business Rating:
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Firt Step Recovery Cindy Bermea Woodford Not pleased with this First Step. My complaint is more toward the owner/founder- Cindy.Warren Ohio
I dont believe she has the education or emparthy needed to run a place like this. We weren't treated with dignity or empathy by the owner, in the midst of the hardest time in our lives. They kick people out onto the streets (with nowhere to go) over small infractions and bring new people in. The more people in and out, the more money. Addiction is a hard and serious issue that takes time and empathy to work through. While some staff are fine, she comes off with a superiority complex that is offputting to addicts and families. The day I met her, she insulted me when I came to pick up my family member (she had never met me) while I cried. One of the hardest days of our lives as they kicked him out with nowhere to go. Dealing with addicts is no doubt hard, but it takes people with big hearts, empathy and patience to deal with these issues. This woman does not possess those traits. My family member has been sober for 6 months due to family support and AA, not this place. Stay away from First Step Recovery.
Not pleased with this First Step. My complaint is more toward the owner/founder- Cindy. I dont believe she has the education or emparthy needed to run a place like this. We weren't treated with dignity or empathy by the owner, in the midst of the hardest time in our lives. They kick people out onto the streets (with nowhere to go) over small infractions and bring new people in. The more people in and out, the more money. Addiction is a hard and serious issue that takes time and empathy to work through. While some staff are fine, she comes off with a superiority complex that is offputting to addicts and families. The day I met her, she insulted me when I came to pick up my family member (she had never met me) while I cried. One of the hardest days of our lives as they kicked him out with nowhere to go. Dealing with addicts is no doubt hard, but it takes people with big hearts, empathy and patience to deal with these issues. This woman does not possess those traits. My family member has been sober for 6 months due to family support and AA, not this place. Stay away from First Step Recovery.
1 Updates & Rebuttals
First Step Recovery- Cindy Bermea Woodford unprofessional and rude
#2Author of original report
Wed, December 23, 2015
Also fraternizes with security staff (very shady) that played into part of our issue with her treatment of our family member who had been admitted there and treated horribly by this place. This woman shouldn't run this type of business. She doesnt have the degree or level of education to handle addicts in such a serious environment. Fraternizing and forming personal opinions, then mistreating patients and their families is very wrong. She only usues her personal experience to go off of and she is not accurate in her personal opionions. Cold personality, uncaring personality. This place should be shut down. Worry for the patients there id she is running it. She looks at it in terms of making money. Very shady.
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