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  • Report:  #305847

Complaint Review: Fixfitness.com - Internet

Reported By:
- Crossett, Arkansas,
Submitted:
Updated:

Fixfitness.com
www.fixfitness.com Internet, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I placed an order for $140.00 with Fixfitness.com on January 22, 2008. I received an email confirming that the order had been shipped on January 24, 2008. As of February 4, 2008, I have not received any such order.

Now, the website is down and my emails go unanswered. I realize the USPS can take their sweet time getting anything larger than an enveloped letter to you, but I fear the worste. If I do, by some miracle, receive my order, I'll remove this complaint and simply never use the company again. If I never receive my package... well, I'll piss and moan about it, then never use the company again.

Nathan

Crossett, Arkansas

U.S.A.


1 Updates & Rebuttals

Fixfitness Customer Care

Denver,
Colorado,
U.S.A.
We apologize for any Delay

#2REBUTTAL Owner of company

Tue, March 04, 2008

Hello, my name is David. I am the customer care manager at FIXFITNESS.com We strive to deliver top notch customer service while offering affordable prices on popular dietary supplements and fitness products. I understand your frustration and i apologize for any inconvenience this matter has caused you. We can be reached during normal business hours 9-5 EST. We will gladly help you through any issues you have. Sincerely, David Customer Care

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