- Report: #1180756
Complaint Review: Flag Ship Credit Acceptance - Dallas Texas
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Author Confirmed
Why?
Flag Ship Credit Acceptance
PO Box 975658 Dallas, 75397-5658 Texas, USA
Phone:
1-800-327-8543
Web:
http://www.flagshipacc.com/
Categories:
Business Rating:
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Flag Ship Credit Acceptance Company Won't Take Payments & Gives You The Run Around Dallas Texas
We have had our car financing for the past year with Flagship and its been horrible. Recently my wife was placed on disabiltiy and has had major problems in getting paid while on disabilty. We called Flagship and let them know we are trying to make payments and all of the agents have been down right rude. Telling us there is nothing they can do and they can't take even a partial payment it has to be paid in full. When we asked to speak to a manager the agent dodges the questions and starts asking if we can borrow money from someone else and have we tried asking others to borrow money. Then they go off saying how we signed a contract and this is effecting our credit. Really? We didn't already know that? Trying to get a hold of anyone that will even help you is a joke. The customer service is down right horrible and we want to resolve our account problems why do you think we are calling. We were given a supervisiors number only to have it be another run around and yet another rude agent telling us the same exact things and still could not talk to a supervisor. Since when does a company refuse payment, even a partial payment? The questions the agents ask are unehtical and are down right repulsive.
