We submit request of cancellation of service for my two accounts due to change of business entity and was issued a different new merchant account number due to the company entity change. Flagship merchant services issue a double merchant account numbers. We use only 1 merchant account service and never the other one , as it was requested previously to be cancelled. But despite of constant emails and calls to customer service departments as well as the in charged, there are no avail and your company keeps on taking money from our business account. We never use this service since February 2016. As a senior citizen, i felt like we are being exlploited and abuse with this company and got rip off with all these fees total of $1,233.49 taking out from our bank account. We filed a complaint at Better Business Bureau and Flagship Merchant Services, said they overnight a check on December 27,2017 but until now January 18, 2018 - there is NO CHECK at all.
Las
Las Vegas,#2Author of original report
Tue, February 06, 2018
Nathaniel Short - Flagship Merchant Services, said they overnight the check refund for the charges that was taken from my bank account last December 27, 2017. Until now February 5, 2018. NO CHECK refund receive at all.