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  • Report:  #1499364

Complaint Review: Flagship1 - Lynbrook New York

Reported By:
Kerry - Garfield, United States
Submitted:
Updated:

Flagship1
19 Wilbur ST Lynbrook, 11563 New York, United States
Phone:
516-766-2223
Web:
FS1inc.
Categories:
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Return authorization

 I recieved a defective part from them and they refused to refund my money back. This was after numerous phone calls and e-mails back and forth between us. I did recieve a return authorization from FS! and later on sent them copies of my tracking number and confirmation of reciept by them of the defective part.. They still will not refund my $337.49 . I sent them copies of the e-mails they had sent, an the ones I had sent to them to try and remedy the possible fix for this defective part.

I had to incur a lot of expense to try to have a mechanic try to figure out why this part did not work. The part originally arrived after 17 days when their website said all orders shipped within 3 days. I  spent hours on hold with them and ended up getting cutoff a few times. I was told that the account manager would return my call , never did. I was lied to in about every way a business could to a customer.

Absolutely the WORST internet business I've ever worked with .In one of the later e-mails they told me they would return the part to me, never did. By the way, this all happened when they advertise LIFETIME WARRANTY. I was going to put a review on their website but it appears that they blocked my user account name.



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