Ordered Flashwhites and cancelled within the appropriate timeframe. Customer Service Rep., Katrina stated that I would have to pay 15.00 to keep the 1 box or send it back. I agreed to the 15.00 and gave her the 3 digit number on the back of my credit card so that she could charge the 15.00. I verfied the cancellation and was told no other funds would be charged. I checked my account and not only did she charge $15.00 days later she charged additional money! The company clearly knows they are taking advantage of consumers by charging fradulently. I would not recommend ordering the product based upon the dishonesty. I had to contact my bank in order to rectify the problem and after contacting my bank I am suddenly getting "threatening" calls from their attorneys. Bring it on! Honesty definitely will prevail.