Complaint Review: Fleming's Ultimate Garage - Rockville Maryland

Please seek out our newly formed group on Facebook to expose Flemings as the crooks they are!!!! Feel free to post your pics and videos.

Well Toney so you are upset because you have a Ferrari sitting for 6 months and feel you were screwed.  You didn't seem to mind doing that to us with the Corvette we paid cash for and no trade-in.  It just sits in the garage as an ornament until we go to court to make you do the right thing.  The car you sold us and advertised as ready to show and drive leaks oil, all the things you did in the so called restoration are not aligned right, screws don't even match, the original color is not the Nevada Silver according to the stamp in the driver's door, and so on and so on and so on.  You are so arrogant and think you can continue to screw people and that doesn't bother you.  I can't stop crying after hearing you got taken on a trade-in.  The tears are not from sadness but from laughing so hard.

Flemings has agreed to compensate me for some of the repairs. I am pleased with outcome.

I am the current owner of the ferrari, flemings in no way was forced to take the car in on a trade, they made that decesion on their own, they had $8000 wired to them from the previous owner knowing that the car had engine problem's. If BCC was a qualified shop and the service stated on the invoice was performed they would have determined serious issues, it seems to me that this problem was masked and left for the next owner..ME... to deal with. I am now dealing with a complete engine rebuilt. 

I purchased the car with the understanding that flemings was truthful and Honest.. i'm not to sure about that... I am asking flemings to make this right and forward the amout they say they paid for the service that was supposedly performed. not one penny more, not one penny less.

do the right thing.......

This is from the shop where the trade in Ferrari is currently and still not moving 6 months later. Client "Dumped there trade" on Flemings, hoping they wouldnt find out until later:

From: vera brett [mailto:[email protected]] 
Sent: Wednesday, September 21, 2011 8:16 AM
To: [email protected]
Cc: [email protected]
Subject: From Brett at Gran Turismo regarding Valerio Gennacaro's 308 GTSi  good day Valerio, Richard and Charlie, regarding Valerio Gennacarro's newly acquired 308 GTSi... the dismantling of the engine block was completed last week and it revealed further serious issues with the 'health' of the motor, beyond that which we've previously discussed.   cylinders 5, 7 and 8 were all suffering from a broken top piston ring which, fortunately, did not do any irreversible damage which our hone could not undo.it is further evidence however, along with the non-factory cylinder firing rings and additional oil feeds/returns, that suggests this particular motor was once turbo charged.unfortunately, the pistons themselves (Vanolia forged) are not reusable as 4 of them, again from the 5-8 bank, have collapsed skirts (pictures attached). when combined with the bent valves in the 5-8 cylinder head feeding the number 6 and 8 combustion chambers, the result is a motor the needs a comprehensive rebuild.furthermore, it seems impossible to my entire team that the 5-8 cylinder head was recently, according to the BCC invoice, off the block.in fact, all of the 'physical' evidence, including the obvious fact that the 5-8 valve cover was spray painted on the head in the engine bay, suggests just the opposite...and, as previously discussed, the overall quality of workmanship was very, very poor... i'll list examples to support that below ; - the 5-8 Marelli distributor cap was cracked in two...either due to over torquing of the cap screws upon installation...or it was knowingly installed that way. - a cracked/broken distributor rotor. - mismatched ignition wire extensions...6 were resistor ends and 2 were not...however none should be resistor ends because the car has resistor ignition wires.  - 17 of 20 cylinder head nuts not torqued anywhere close to Factory spec on the cylinder head studs. - sequenced camshaft saddles were not reinstalled in the correct sequence.  - mismatched hardware and hoses (metric and standard) throughout the engine and ancillary systems. - missing washers on countless studs and bolts where washers are required. - a fixed A/C compressor bracket that was broken due to poor installation, lack of proper shimming and, likely, resulting vibration. - again, the fact that the 5-8 valve cover was spray painted in situation, resulting in over spray which covered the intake runners and cylinder head. the attached pictures show, in order, the over spray, the ignition components (x2), the A/C compressor, the worn out valves and guides and lastly, the wiped out pistons.    now, as the owner of a Ferrari only service and restoration shop, i'm well positioned to appreciate the fact that not all the ills of this car are your reasonable responsibility.however, even the quickest internet search seems to reveal that your operation knew well that this car had significant engine issues immediately upon receiving it on trade.due to those obvious issues, your operation requested and received a significant amount of money from the previous owner toward the end of servicing those problems.those problems were not solved though, and frankly, is not possible that they weren't evident to BCC who, in our opinion, set incorrect valve timing before correcting it.not only had there been piston/valve interference with obvious audible ramifications, but the collapsed piston skirts should have been heard clearly by a trained 'ear'.the car had numerous uncharacteristic and obviously terminal noises and, furthermore, steps had been taken to 'right' the critical servicing mistakes in a substandard fashion. the fact that these obvious issues were not fixed properly and simply glossed over, at Valerio's expense, unethical and unfair.  Thank you for attention in this matter, Brett Swaykoski, President, Gran Turismo LTD.