Complaint Review: Florida Go Direct - Largo Florida

On was contacted by a Travel life go direct agent in the begining of march. She told me that I was eligible for a free package. She also mentioned to me, that she was going to add on two bonus packages for "free"..All I had to do was verify some information. In order to proove my identity, they need to obtain my account number.

I recieved the package, I opened it immediatly, and called Travel life go direct at 1-866-558-4013. In their main menu I was giving a list of options. I pressed option 8, which was to "cancel free membership trials." It was all too easy, In just a few seconds, the machine told me that my membership was succesfully cancelled. I assumed that the 2 bonuses, would be cancelled along with the cancelation, I had made in Travel life go direct.

So on March 23, 2007 they took out 159.00 from my checking account and then I soon canceled my pack and the lady gave me a comfirmation code.So on March 29,2007 another check for 49.95 was taken out and I sent back the packet a week ago.

The companies, said that if I wanted my money back, I had to write a letter, and wait to get my money back (that was if I got it back). That my letter would be responded in the order it was recieved.

On, March 29th. another check cleared for the amount of $49.95, from a company named Lucid (another company associated with Travel life go direct).

Lontay

Lithionia, Georgia
U.S.A.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the chargetruth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the EDitor's Suggestions on how to get your money back!