- Report: #976481
Complaint Review: Focalprice - Internet
Reported By:
Craig -
Ben Avon, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Focalprice
somewhere in China Internet, United States of America
Phone:
Web:
www.focalprice.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Focalprice www.focalprice.com Don't buy from Focalprice - Takes your money but never ships product Internet
Focalprice claims low prices on almost every item you look at on their website. The only problem is after taking your money almost immediately they never ship the product.
Their customer service is a joke. They provide bogus tracking numbers with a link to the DHL website. The tracking numbers are unknown to DHL. They send form letters via email that blame US customs for their problems and just continue to ask to wait for the shipment. After waiting one month for the shipment, I have concluded I will never get the product.
There should be a way for credit card companies to reject these scam websites when they find out about them. It would save a lot of trouble for the customer that buys from them in good faith.
Their customer service is a joke. They provide bogus tracking numbers with a link to the DHL website. The tracking numbers are unknown to DHL. They send form letters via email that blame US customs for their problems and just continue to ask to wait for the shipment. After waiting one month for the shipment, I have concluded I will never get the product.
There should be a way for credit card companies to reject these scam websites when they find out about them. It would save a lot of trouble for the customer that buys from them in good faith.
1 Updates & Rebuttals
Craig
Ben Avon,Pennsylvania,
United States of America
Credit Card Company reversed the charges
#2Author of original report
Mon, December 10, 2012
The credit card company, Bank of America, reversed the charges and the foreign transaction fee. Thanks BOA.
