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  • Report:  #1082903

Complaint Review: Food Lovers Online - Encino California

Reported By:
Lynn - Brunswick, Tennessee,
Submitted:
Updated:

Food Lovers Online
PO Box 16699 Encino, 91416 California, USA
Phone:
1-877-358-5849
Web:
foodloversonline.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I signed up for a free trial.  I cancelled by telephone on 8-26-13, within the specified period.  I had to ask the operator for a confirmation number for my cancellation, but it was provided.

On 9-9-13 a charge appeared on my credit card.  I signed on and my account appears to be still active.  I contacted live chat, but after more than 10 minutes of being asked to wait without receiving any help, I ended the chat session.  I will be disputing the charge with my credit card company.



1 Updates & Rebuttals

tripletmommy

Baldwinsville,
New York,
GOOD LUCK

#2Consumer Comment

Fri, October 11, 2013

 Hi. Good luck. Let me know how you do. I signed up in August and tehy have charged my Discover card over $159's. Yetit wa only supposed to be $19.99 per month for 6 months. I disputed it with my Discover card and sent an email to Food Lovers Online. THis is the reply I received:

Dear Amy,

Since a dispute has been opened regarding this account any information/updates will be communicated through Discover. Please contact them for any questions you have regarding this matter.

Customer Service

Food Lovers Fat Loss System

1-877-366-3587

And Discover will not remove the charges after investigation and Food Lovers Online will do nothing either. Please let me know how it goes for you.

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