The Great Thorn
Scottsdale,#2Consumer Suggestion
Tue, October 15, 2002
Anne, If you want to thank someone, Thank the Rip Off Report by telling EVERYBODY about what The Rip Off Report stands for. Anne, The Great Thorn hopes you tell all of your friends and family about the Rip Off Report. If you know of a business that you feel rips off consumers, File a Rip Off Report.
The Great Thorn
Scottsdale,#3Consumer Suggestion
Tue, October 15, 2002
Anne, If you want to thank someone, Thank the Rip Off Report by telling EVERYBODY about what The Rip Off Report stands for. Anne, The Great Thorn hopes you tell all of your friends and family about the Rip Off Report. If you know of a business that you feel rips off consumers, File a Rip Off Report.
The Great Thorn
Scottsdale,#4Consumer Suggestion
Tue, October 15, 2002
Anne, If you want to thank someone, Thank the Rip Off Report by telling EVERYBODY about what The Rip Off Report stands for. Anne, The Great Thorn hopes you tell all of your friends and family about the Rip Off Report. If you know of a business that you feel rips off consumers, File a Rip Off Report.
The Great Thorn
Scottsdale,#5Consumer Suggestion
Tue, October 15, 2002
Anne, If you want to thank someone, Thank the Rip Off Report by telling EVERYBODY about what The Rip Off Report stands for. Anne, The Great Thorn hopes you tell all of your friends and family about the Rip Off Report. If you know of a business that you feel rips off consumers, File a Rip Off Report.
#60
Mon, October 14, 2002
Well first of all I would like to thank The Great Thorn. Who ever you are..... I did exactly as you suggested, I sent emails to each and every person you had listed.
Second, I heard from the Ford Executive Offices. I received a call from Lynn Arlich not sure of the spelling. I talked to her today and of course she gave me the brush off!! But, at least I know that my attempts are not going unnoticed!!! She is the one who contacted me. Lynn only expressed the fact that I was beyond the extended warranty. I told her that I was already aware of that, but I NEVER received a notice from Ford stating that there was a potential problem with the head gaskets on my car. Again, she reminded me that I was beyond the extended warranty. So needless to say, I got no where with her. But, at least it's a start.
I also received a letter from a Customer Relations rep. And again, I got the same story.
Well in the letter I received it states "At Ford Motor Company, we consider the satisfaction of our customers as one of our most important objectives." Well if satisfaction is so important to Ford then why don't they address these issues, and why don't they pay for these costly repairs. They know that this is a faulty part and they need to own up to it. Sorry Ford, but I'm not satisfied!!!!
I WILL CONTINUE MY FIGHT AGAINST FORD..... I'm not willing to take "Sorry, but you're beyond the extended warranty" for an answer.
** Hey, The Great Thorn! Add this to your list.. Lynn Arlich, Ford Executive Offices(313)845-5831.
Anne
The great Thorn
Scottsdale,#7Consumer Suggestion
Fri, October 11, 2002
Anne Your Rip Off Report has cought my watchful eye. It really burns my butt and my morning toast knowing what car dealers and car makers can get away with.
You say in your report that no body wants to help you. Like the EDitor of The Rip Off Report would say, "You have to GET IN THEIR FACE!" Show a Copy of thie Rip Off Report to your local Ford dealer Anne.
Anne You said that you never received A recall notice. I have a question for you. When you bought the mustang, Did you get a CSI Survey from Ford asking how you were treated when you bought your Mustang?
William CLay Ford who is Henery Ford's Great grandson says that quality is JOB ONE. Why don't you email him directly at [email protected] and ask why is it that you never got a service notice on the trould you might have.
Ask him to also check to see if the Ford dealer that you bought from is a "Blue Oval" dealership.
I also would ask him if the dealer you bought from is a "Blue Oval Dealer, How does he know if they trully are? I have talked to a Big shot at Ford and he tells me that Ford Motor Corp can't tell if a Ford Dealer is Doing CSI Diversion.
William C. Ford says that he wants to turn Ford Motor Corp around. I say SHOW ME!
I FEEL a FALSE SENCE OF HONESTY is in the AIR!
Now If I were you, I would email Ford's big shots and ask the same questions. Here are is a list of names and phone numbers and EMAIL ADDRESSES. call a few and ask for their fax number and "FIRE AWAY" If I were you Anne I would Print a copy of this and KEEP it. These contacts might come in helpful one day.
You want to know why I FEEL you can't get the below contact info? I will tell you what I FEEL you can't get the below contact informantion.
Because I FEEL that Ford Motor Corp aswell as many other car makers know, That they know that they are going to build some cars and trucks that will have some trouble and I FEEL that they do NOT WANT to deal with most of it.
How many of the below listed do you think really want to hear your TROUBLES?
Yes it is true that cars are man made and they will have some trouble. FORD CHEVY and Chrysler all need to NEVER FORGET that it is not a "BIG THREE" world anymore. Consumers have much more to choose from.
Anne Call up any Ford dealer you want and ask for some corp email adderesses. Tell the Ford dealer that you call that you need to get some help and see what contact info you get.
I FEEL that you will get a FAT ZERO!
Here on a golden platter I The Great Thorn give you CONTACTS! FIRE AWAY.
The Golden platter being the Rip Off Report.
Brenda Hines
[email protected]
Brand(s): Ford Motor Company
Department: Manufacturing
1-313-322-1185
Tom Hoyt
[email protected]
Brand(s): Ford Motor Company
Department: Centennial Operations
1-313-323-8143
Ron Iori
[email protected]
Brand(s): Ford Motor Company
Department: Global Operations
1-313-337-2456
Daniel Jarvis
[email protected]
Brand(s): Ford Motor Company
Department: Ford Financial
1-313-594-2527
Paige Johnson
[email protected]
Brand(s): Ford Motor Company
Department: Customer Satisfaction & Technologies
1-313-248-6820
Kristen Kinley
[email protected]
Brand(s): Ford Motor Company
Department: Environment & Safety Communications
1-313-845-2709
Joe Koenig
[email protected]
Brand(s): Ford Motor Company
Department: Powertrain
1-313-845-9148
Susan Krusel
[email protected]
Brand(s): Ford
Department: Ford Division
1-313-594-4175
Meera Kumar
[email protected]
Brand(s): Ford
Department: New York Regional Office
1-212-265-2793
Ed Lewis
[email protected]
Brand(s): Ford Motor Company
Department: Manufacturing
1-313-323-7809
Sonia Mishra
[email protected]
Brand(s): Ford Motor Company, Lincoln
Department: Global Product Development & Technologies
1-313-621-6089
Octavio Navarro
[email protected]
Brand(s): Ford Motor Company, Ford, Lincoln, Mercury
Department: Los Angeles Regional Office
1-949-629-2033
Todd Nissen
[email protected]
Brand(s): Ford Motor Company
Department: Manufacturing
1-313-337-2786
Bob Roach
[email protected]
Brand(s): Ford Motor Company, Ford, Lincoln, Mercury
Department: Product Development and Global Design
1-313-390-9553
Harold Allen
[email protected]
Brand(s): Ford
Department: Dallas Regional Office
1-214-528-7120
Sandra Badgett
[email protected]
Brand(s): Ford, Lincoln, Mercury
Department: Los Angeles Regional Office
1-949-629-2036
Angela Coletti
[email protected]
Brand(s): Ford Motor Company
Department: Global News Bureau
1-313-390-1759
John Delle Monache
[email protected]
Brand(s): Ford Motor Company
Department: Broadcast News
1-313-594-0520
Anne Marie Gattari
[email protected]
Brand(s): Ford Motor Company
Department: Global News Bureau
1-313-322-9211
Ron Iori
[email protected]
Brand(s): Ford Motor Company
Department: Global Operations
1-313-337-2456
Susan Krusel
[email protected]
Brand(s): Ford
Department: Ford Division
1-313-594-4175
Rich Mayk
[email protected]
Brand(s): Ford Motor Company
Department: Broadcast News
1-313-845-0627
John Ochs
[email protected]
Brand(s): Ford Motor Company
Department: New Media Team
1-313-337-3669
Glenn Ray
[email protected]
Brand(s): Ford Motor Company
Department: Broadcast News
1-313-248-2335
David Reuter
[email protected]
Brand(s): Ford Motor Company
Department: Global Operations
1-313-594-4410
Deborah Sandford
[email protected]
Brand(s): Jaguar
Department: Jaguar
1-949-341-6184
Lynne Slovick
[email protected]
Brand(s): Land Rover
Department: Land Rover
1-949-341-6809
Kristine Testori
[email protected]
Brand(s): Ford Motor Company
Department: Process Leadership
1-313-594-3542
Beverly Thacker
[email protected]
Brand(s): Ford Motor Company, Aston Martin, Ford, Jaguar, Land Rover, Lincoln, Mazda, Mercury, Volvo
Department: Broadcast News
1-313-317-7639
Donna Thomas
[email protected]
Brand(s): Ford Motor Company
Department: Media Fleet
1-313-845-4613
James Thomas
[email protected]
Brand(s): Ford Motor Company, Aston Martin, Ford, Jaguar
Department: Jaguar
1-949-341-6140
James Trainor
[email protected]
Brand(s): Ford Motor Company, Lincoln, Mercury
Department: Lincoln Mercury
1-949-341-7689
Christian Vinyard
[email protected]
Brand(s): Ford Motor Company
Department: Global Affiliates & Associations
1-313-594-7899
Rich Voytowich Jr.
[email protected]
Brand(s): Ford
Department: Detroit/Chicago Regional Office
1-313-390-5068
Kristie Winters
[email protected]
Brand(s): Ford Motor Company
Department: Media Fleet
1-313-317-4453
It seems to me that so many have real fancy JOB TITLES, Let's see if JUST ONE will say to you "Anne LET ME SHOW YOU I CAN HELP YOU WITH YOUR TROUBLE"
Tell them all where you got their contact info from. Anne you might take some time and fax a "Printer Friendly Version" of your Rip Off Report and fax it to the Ford dealer that you FEEL WOULD NOT HELP YOU. FAX IT ALL, I Mean the whole THING!
Also contact the people that I have listed that are in the "Customer Relations departments First. Them, If I were you, I would contact the "Product development people that I have listed for you.
Maybe a few might have some kinda of "BOARD MEETING and say "Let's help this lady and show The Rip Off Report readers that we do indeed have a heart.
If a car maker wants to build a solid relationship with car buyers, They need to remove all of the corporate "PEANUT BUTTER" from deep within their ears and show the consumers that they trully want their business.
To all who feel that I am trying to help, I Am not a poet nor will I pretend to be one.
If you like what the Rip Off Report TRULLY stands for, Please help keep this GREAT WEB SITE FREE. Click one of the banners for more info as to how you might help.
I am just trying to make a difference.
Again
#80
Thu, October 10, 2002
I forgot to mention the fact that I am only 4 months beyond the 7 year extended warranty. And I have made several attempts to contact Ford regarding this issue, but they will not reply to any of my attempts.