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Forever Young Oregon LLC Ron and Jennifer Zemp NEVER DO BUSINESS WITH THESE PEOPLE!! Hillsboro, Oregon
I purchased a laser package from Forever Young on 5/23/12. When I arrived at my first appointment on 5/29/12, I was told that they were unable to provide that package to me because of a skin condition I have called Vitiligo. They offered me another package which I was not interested in. Jennifer Zemp, the owner, was present at this time. I had met her several times before at the Hillsboro location and she in fact was the one who convinced me to by this package. She now agreed that I was not a candidate for that procedure. In early September, after many requests for a refund by phone and in person, I was told to send a letter requesting the refund to the corporate office in Prineville, OR. I sent the letter on 9/24/12. And never got a reply. My last phone call of the year to the corporate office on 12/27/12 resulted in speaking with Laura who is in charge there. Laura, after speaking with Jennifer Zemp, the owner, assured me that I was going to get a refund but they did not cut checks until the first of the month. She said she would let me know when the check would be sent since I needed to be home to sign for it. Mid January I filled with the BBB. Near the end of January, I called Corporate again, I was told they would cut me a check for $1500 on 1-31-13 or 2-1-13. I have called and confirmed my mailing address to no avail. Im making daily calls to them . Still ongoing...Still no check, and now they refuse to return my calls.