- Report: #1462275
Complaint Review: Fountain Hills Bike - Fountain Hills Arizona
Reported By:
Pam -
Fountain Hills, Arizona, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Fountain Hills Bike
15225 North Fountain Hills Boulevard, 104 Fountain Hills, 85268 Arizona, United States
Phone:
(480) 836-8827
Web:
N/A
Categories:
Business Rating:
(0)
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Fountain Hills Bike Charged, but didn't do repairs Fountain Hills Arizona
I took my Trek bike in to fix the chain missing cogs and squeeky brakes. They finished in about 10 minutes and charged $35. I rode away, realizing the bike didn't shift any better and brakes still squeeked, but assumed they knew what they were doing and I wasn't riding the bike correctly. It only got worse, so I recently took it to another bike repair person, who explained / showed how the chain has stretched and the cables needed replacing, as they also stretched. If I didn't get a chain that would meet the sprocket teeth correctly spaced, the sprocket would be ruined. I was also told, the squeek was due to the angle of the rubber pads. They needed to be angled forward for correct quiet use. A repair shop should know about chains and brakes. If they don't know, they have no business charging $35 for their ignorance.
