I have purchased gift cards from this company for several years and have tried to redeem them several times. Every time I have been offerd some sort of an excuse (the register won't take these cards - the store is under new management and we can't honor them - we no longer do this - etc.) and refuse to allow me to use them. The one Manager told me to contact the main office and gave me his personal name and 'phone number (Terry - 724.265.3697 --- which turns out to be the store number). I sit here holding $210.00 worth of gift cards that will not be honored. Needless to say I'm NOT a happy person as that was MY hard-earned money that went into these cards and the people to issued the cards will not honor them.
I'm certainly hoping you can help me with this matter -------- either my money back or merchandise in exchange for the cards.
Thank you ............................