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  • Report:  #500229

Complaint Review: FragranceX - new York New York

Reported By:
shopperrights - rio dejaneiro, Internet, United Kingdom
Submitted:
Updated:

FragranceX
www.fragrancex.com new York, New York, United States of America
Phone:
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

This is the worst customer service I have EVER come accross in my life!

I was sold a FAKE item which I recognized straight away as a fake! I returned the products two months ago and still haven't been issued a refund. When I call them they are the slowest people to pick up the phone and when they do I am given a torrent of abuse and arrogance. 

I tried to email them too but

 
- They do not reply any of your e-mail,
- They do not send the fragrances eventhough they collect the money from your credit card,
- Somehow they have never and ever any tracking number,
- They are careless & arrogant,
- They are not able to provide proof of delivery even if you ask for it,
- [email protected] is totally useless e-mail,
- They always keep telling "please be patient and your order is on the way"

NEVER and EVER buy any product from FRAGRANCEX.COM



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