Complaint Review: Franny's Floor Mat Motors - Philadelphia Pennsylvania

I know for a fact that this was a report filed by Frank Davis, as we've had a conversation pertaining to this filing some time ago when it was originally submitted. My name is Beverlee Smith, a customer of Franny's, and a very SATISFIED customer, I might add. I met Frank at Frannys the very first time I brought my car into this shop, as he was then a mechanic at this shop, and in fact did work on my car. Needless to say, my car was misdiagnosed by Frank, and it was not soon after that Frank was let go, and we had this conversation. Franny's is a great shop and is exactly what this neighborhood needs and should NOT be included in any rip off report. I really think you guys at ripoff.com should investigate who is filing these reports as they can have a very negative effect on good businesses and those who don't know any better could possibly believe what is written here on your site. I URGE ANYONE HAVING QUESTIONS CONCERNING FRANNYS TO CONTACT ME AND I CAN ALSO PROVIDE REFERENCES OF OTHER FAMILY AND FRIENDS WHO HAVE ALSO HAD EXTREMELY GOOD EXPERIENCES WITH FRANNYS. THANK YOU

I believe this act of Internet terrorism to be the work of a former employee Frank Davis, a less than stellar mechanic. But none the less a legend in his own mind. It's written in the same style that he used a few months back to Libel the company on Craig's List. Let me take a moment and debunk the accusations presented. First I am not the owner I am merely the service manager. Stealing parts from other stores, what is he saying we are walking into auto parts stores and shoplifting the parts we are selling to our customers? This is the most ludicrous thing I have ever heard, could someone actually think that I walk into a local parts house and stuck a muffler under my arm and walk out the front door without paying. This is harassment and liable pure and simple. Let me tell you every small business, especially in tough economic times as we are experiencing today, are having financial problems, and I'm not talking going out of business problems I'm talking about the instead of the taking 30 days to pay our parts bills its been taking 50 days FRANNY'S is no different, but despite the hard days ahead for all of us, we still have managed to stay true to our credo, which is the working man's friend. We have not raised our prices. We are still only charging $45.00 pre flat rate hour for our labor to Internet customers. Compare us to some of the other companies like Midas, Monro Muffler, AAMCO Transmissions to name just a few. We really are a bargain when stacked up against them. We provide professional service @ working man's pricing. Everything we do comes with a warranty. Let me tell you, our guys make on average $22.50 an hour we split the labor 50/50 with the help the other big boys are paying their mechanics around $12 to $15 an hour so who do you think does a higher quality job. All I can say is that we always give you a fair shake when it comes to pricing and the quality of the work that we perform. The working man's friend is here for you six days a week with no fewer then five top notch mechanics on duty to assist you with all of your automotive needs. One more thing we don't have a Jay or Jennifer as a customer. My phone number is 215-743-2650 ask any question you wish involving FRANNY'S and the outlandish accusations presented in this form including any law enforcement agency with proper jurisdiction who may have questions I eagerly await an opportunity to defend our company's reputation. Thanks for your time Larry Laken To date no law enforcement agency has contacted us But we have contacted the Philadelphia Police Department the major crimes division and have filed a complaint against you Jennifer you know they can and will track you down!