- Report: #1038763
Complaint Review: FreeCreditReport.com - Irvine California
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Author Confirmed
Why?
FreeCreditReport.com
PO Box 19729 Irvine, 92623 California, United States of America
Phone:
800-220-2626
Web:
www.freecreditreport.com
Categories:
Business Rating:
(0)
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FreeCreditReport.com CIC deceitful & deceptive scam Irvine, California
I signed up for a seven day free trial period to get a copy of my credit report. The next day I signed into the site to review and print my report. About an hour later while looking at my bank account I noticed that there is a charge from them for $32.95. I called and they said that I had clicked on something to get a 3 bureau report. I informed them at no time did I ever see anything that said I was going to be charged that amount nor did I want the 3 bureau report and I thought that I was reviewing the report that was included in the trial. They offered to refund only $10.00 but I informed them that I believed that they were deceiving on their website. I only signed up for and authorized them to charge my card if I chose to stay on beyond the seven days for $14.95/mo. At no point in time when I went to review my report did I see anything that said if you click on this you will be charged an additional $32.95 and I think it is wrong that a company can charge your card outside the scope of the trial without verifying that you know what your clicking on.
