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  • Report:  #704347

Complaint Review: Freedom Boat Club - Fort Lauderdale Florida

Reported By:
Seekjustice - fort lauderdale, Florida, U.S.A.
Submitted:
Updated:

Freedom Boat Club
SW 4th Ave Fort Lauderdale, Florida, United States of America
Phone:
Web:
Categories:
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I have to totally agree with the poster on 2/1/11.  I have belonged to the club for about 5 years.  I purchased a 5 yr prepaid membership and recently they terminated my membership claiming I violated club policy by a guest of mine being rude to the dockmaster JEFF.  That JEFF is absolutely the worse employee in the group followed by Sherry in the office

I have never witnessed so many employees belittling paying members.  Apparently if you in a prepaid status they claim they make no money (despite the yearly fee paid) so they want you to leave the club.  

Worst thing is, they claim they do not have to honor older contracts since new owner took over in 2009.  Corp office claims it was a buy out, but new owners claim old club lost license and went out of business yet no disruption of services or web address.

This club is run so poorly, boats always break down, do not move fast like they should, have problems planning, etc.  JEFF will just say you have to many people and to much beer on boat.  No boat in fleet can handle tubing or water skiing either he claims.  He says a 26ft SeaRay with a V6 and 240-260hp is not strong enough to pull someone or go 30-40mph.  Well everyone else in ocean is, yet your boats can not

They even screw older members by creating a cruiser club so now you can only take out tiny boats that hold 4 people usually.

Freedom Boat Club corp office does not care, they just want franchise fees collected.  Horrible horrible company.  

Look into some other clubs before going there.  Only good thing is location.   


1 Updates & Rebuttals

Kelly Brown

United States of America
FORT LAUDERDALE/MIAMI Freedom Boat Club WORST COMPANY EVER

#2Consumer Comment

Sat, March 19, 2011

PLEASE JOIN THE FACEBOOK GROUP: Freedom Boat Club Fort Lauderdale & Miami Complaints OR add Freedomboatclub Ftl-Mia Complaints as your friend.

It is quite ironic that when I read all these reviews about Freedom Boat Club, I feel that I have written them myself because everything stated in these reviews are ABSOLUTELY TRUE and I have personally experienced all of situations!! Stay away from this company. They are at minimum HORRIBLE. Not only is the company horrible as a whole, but as people as well. I have been threatened, taken advantage of, treated like DIRT. Everytime you take a boat out (if you get the chance to book one), your family and friends lives are at risk. I too have had boats sink due to their negligence. I can continue about all my HORRIBLE experiences. As the other user ZAK has mentioned, if you are in the state of Florida and experiencing problems, please contact the state Attorney General at MYFLORIDALEGAL.COM. Then file a claim at SAO17.STATE.FL.US and 800HELPFLA.COM.

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