Leslie
AVONDALE,#2Consumer Comment
Wed, June 07, 2006
THINKS FOR THE INFO, I THINK SINCE YOU WORK FOR THIS COMPANY YOU SHOULD CONTACT 20/20 OR DATELINE SINCE YOU HAVE INSIDE INFO.
Bejin
Clearwater,#3Author of original report
Wed, May 24, 2006
Well they dont play the recording from the beginning only from the part where they confirm the account number. They will drag the nsf fee as well but their so called policy only refunds the nsf fee if it was a company error. for example if a call wasnt made before the billing date u wont be getting nsf back. Do whatever you feel is necessary to shut them down because what they are doing is wrong. Sincerely, Bejin
Gail
Redondo Beach,#4Consumer Comment
Sat, May 20, 2006
Hello Darcelle:
I have a question for you regarding Freedom Gold, I filed a complaint with the Attorney Generals office in Florida and they investigated your company. I received the written report and of course they maintain they did nothing wrong and the Attorney Generals office did nothing. My question is, if I call to listen to the recorded call made to my daughter will I hear the entire conversation from the beginning or just the part where they had her comfirm her account number? This company misrepresented who they were to her so I was wondering if that would be on the tape? This letter I received said I was more than welcome to hear this tape if I felt I needed to.
Also, this letter stated if I was charged a fee for NSF funds that they would refund my money. Is this true or has it been your experience that they would just drag this out too until the customer gave up?
Thank you for your honesty regarding this marketing ripoff, but I fear there is nothing anyone can do as they make sure they cover their bases just enough not to get shut down.