;
  • Report:  #1302429

Complaint Review: Freedom Life health - Nationwide

Reported By:
ambersmith1118 - lincoln, Nebraska, USA
Submitted:
Updated:

Freedom Life health
Nationwide, USA
Phone:
1-877-711-9963
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I signed up for this insurance. I knew i would have to have surgery soon so i needed a good insurance policy. I asked a million questions as to what would be covered, when my plan would be in a affect, Preexisting coverage, if i had a waiting period and so on. I gave him the name and location of where my surgery would be and the care providers name. He said all would be approved.  I had the surgery after rescheduling 2 times because i wanted to be absolutely sure it would all be covered as i did not want medical bills. The health care facility called them several times as well. They told them no preauthorize was required. That was not good enough for me so they called them again to make sure they were in network and so did I. Well surgery happened and guess what they have never paid 1 penny. Actually the never paid out on any claim. They told me it was becasue i wasnt in network. MMMMMM But i was told i didn't have restrictions and could go anywhere to anyone. I was then told oh yea well you got a $1,000 discount for using a in-network provider. wait lady didn't you just say you didnt cover because i was out of network. Her response was the hospital wasn't covered because they charged for "misc charges" and those are not covered. Frustrated with the whisper like answers that made no sense i pushed her harder. Then she said i had a waiting period so it wasn't covered. If it wasn't covered because of a waiting period then why did i get the "discount" and WHATTTTT I made absolutely sure i didn't have one for the fact i knew surgery was right around the corner. Then said I'm sorry you have to call a different place. Yeaaa. I have never received explanations as to why all claims were denied. They make no sense and this is a complete scam. how has this company not been shut down? Ran by the very people coming over from India scamming us out of millions. I had no clue i could file appeals till now. My credit was ruined. I still can not get any answers.  They supposeably record their calls so how do i obtain that record? The guy knowingly gave me false information to sell the policy and by the complaints i have seen now this has happened to 100's and probably everyone who has ever bought this policy. Also when i was asked to have something sent in the mail so i could review it first in detail to see exactly what i was getting he said they couldn't until the policy was sold because of some ridiculous reason i can't remember and now i feel like an idiot. There is way more to add to this ridiculous scamming fraudulent company's scam report but ill leave it here for now...

****Time for a clas action law suit and I know how they work and have a lawyer.. Anyone want in on this? After the law suit i would spend every hour of every day making sure this place is shut down. Im sure there are thousands just like this one out there though.



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//