- Report: #1353191
Complaint Review: Frigidaire - Nationwide
Reported By:
LSchmidt -
Saint Charles, Missouri, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Frigidaire
Nationwide, USA
Phone:
7066517111 ext 7566 (Jen
Web:
N/A
Categories:
Business Rating:
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Frigidaire Electrolux Sold defective product and won't stand behind it Atlanta Georgia
We purchased a Frigidaire Professional All Refrigerator model FPRH19D7LFO about five years ago. We have had THREE major failures of key components including the compressor, heat exchanger, and evaporator. After speaking with customer service, our issue was raised to Jennifer Brown, a "Senior Executive Manager." She did absolutely nothing to address our concerns, especially when we reported that our on-line research and discussions with our local service provider made us aware that this unit (and the similar Electrolux model) are prone to repeated complete failures. We would welcome a class action law suit against Frigidaire/Electrolux. We have, once again, lost hundreds of dollars of food and are facing our third major repair, this one estimated at over $600.
