- Report: #1487586
Complaint Review: Frontpoint Security - Vienna Virginia
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Author Confirmed
Why?
Frontpoint Security
1595 Spring Hill Road Suite # 110 Vienna, 22182 Virginia, United States
Phone:
8557055071
Web:
www.frontpointsecurity.com
Categories:
Business Rating:
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Frontpoint Security Fraud attempt on credit card/billing errors Vienna Virginia
On 12/03/18 Frontpoint charged me for (3) three monthly monitoring charges, instead of (1) one.
On 08/19/19 Frontpoint attempted to frauduently charge my credit card, for an unauthorized and non requested, early termination fee.
On 11/04/19 Frontpoint charged my checking account without my authorization, for a monthly monitoring fee, on a cancelled contract. I have numerous emails to confirm that ALL of the requirements from Frontpoint were met by me, in a timely manner, to cancel my monthly monitoring contract with them.
I had no option except to spend my own money, to put a stop payment order of protection, on my banking information, to prevent Frontpoint from stealing any further funds from my account. I even received an additional text from Frontpoint on 11/07/19, asking for another additional unauthorized payment, for this same cancelled contract!!
