- Report: #409571
Complaint Review: Frosty Computers - Houston Texas
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Frosty Computers
3392 Falcon Ridge Rd Houston, 91765 Texas, U.S.A.
Phone:
858-336-4739
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Frosty Computers Mail Fraud By Frosty Computers Diamond Bar California
I ordered a MSI laptop on December the 3rd 2008 from Frosty Computers, http://www.frostycomputers.com/, I found this reseller through MSI web site. What I received were two power supplies instead of the laptop. I called the Frosty Computers customer service. The contact person was Ben Hsu who assured me that he had sent me the laptop through USPS.
Then I complained to the USPS. An USPS inspector checked the box and told me that the label on the box that I received was not altered and there is no way for somebody from the USPS to change the label to another box, so the box that I received was the one that Frosty Computers sent me. The label was made by Frosty Computers because they have an account on eBay.
Mail fraud was the conclusion of this entire bad experience, Frosty Computers made me lose my money, and waste my time. I don't want more people to be ripped off like me with this kind of fraud.
Please contact me if you need further information
Regards,
Nestor
Houston, Texas
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Then I complained to the USPS. An USPS inspector checked the box and told me that the label on the box that I received was not altered and there is no way for somebody from the USPS to change the label to another box, so the box that I received was the one that Frosty Computers sent me. The label was made by Frosty Computers because they have an account on eBay.
Mail fraud was the conclusion of this entire bad experience, Frosty Computers made me lose my money, and waste my time. I don't want more people to be ripped off like me with this kind of fraud.
Please contact me if you need further information
Regards,
Nestor
Houston, Texas
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
2 Updates & Rebuttals
Nestor
Houston,Texas,
U.S.A.
FROSTY COMPUTERS MAIL FRAUD
#2Author of original report
Wed, January 21, 2009
The issue here is that I ordered a Laptop and what I received were two power supplies for a desktop computer. Who received the box, who signed for it, When it was delivered are no the questions. Frosty Computers has an account on ebay so, they prepare the boxes that they send, weight and dimensions are taken by them; nobody else verifies this information. The label is done by the sender (Frosty Computers). There is no way for somebody else to change it or copy it. The people from the post office told me that this kind of fraud is more common that what you may think I don't want more people being ripped off like I was. One should be careful when shopping on line and only buy from reputable places. A place where customer satisfaction and honesty are number one and a good reputation is defended with good actions and not empty rebuttals. Thanks Nestor
Frostycomputers
Diamond Bar,California,
U.S.A.
Frostycomputers.com Authorized MSI e-tailer/ MSI notebook premier partner
#3REBUTTAL Owner of company
Mon, January 19, 2009
Dear Friends in cyberspace, Please check out our good reputation online: (((Redacted))) The MSI Laptop complete package was weighted at 16 lbs and 2oz. Laptop was shipped with signature required delivery, and signed for and delivered on 12/8/2008 @ 1:38 pm, I have a copy of the scanned signature and tracking information available upon request. Who signed for this laptop is my question? Frostycomputers.com is more than happy to work with you to resolve any issues within reason. Please contact us if you have any questions [email protected] Sincerely, Ben CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
