- Report: #976466
Complaint Review: froyopad.com - Internet
Reported By:
gohawksgo -
Mt. Prospect, Illinois, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
froyopad.com
froyopad.com Internet, United States of America
Phone:
Web:
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froyopad.com WANT REFUND FOR DEFECTIVE PRODUCT, UNDER WARRANTY Internet
I purchased Ampe A10 tablet in July 2012, received in August 2012. I have had problems with tablet re-booting itself, problems with charger, about which I contacted company. Initially, I got pretty quick responses, but no real help in fixing either problem. Have been in constant contact with them about various problems regarding this product, and would like a refund. It is still under the 1-year warranty period. I have been contacting them multiple times recently via various e-mails they have listed on their web site. They also mention on web site about 24-hour on-live chat, which never is available, not matter what time of day I try to use it (to account for time difference between US and China) - it always brings you to an e-mail, which I have also used to try to contact them, but get no response. I just want to send back my product and get a refund.
some of the e-mails addresses are [email protected], [email protected], and euogo.com
The address for return is
> 86#, 10 Lou, 2 Dong Xi, Saige Kejiyuan, Futian Zone
> ShenZhen
> Guangdong Province, 518000
> China
>
Please help me get my money back.
some of the e-mails addresses are [email protected], [email protected], and euogo.com
The address for return is
> 86#, 10 Lou, 2 Dong Xi, Saige Kejiyuan, Futian Zone
> ShenZhen
> Guangdong Province, 518000
> China
>
Please help me get my money back.
