- Report: #352574
Complaint Review: Fullreleases/ Billinghlp.com - Nationwide
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Author Confirmed
Why?
Fullreleases/ Billinghlp.com
billinghlp.com Nationwide, U.S.A.
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Fullreleases/ Billinghlp.com Misrepresentation by Fullreleases.com/ Billinghlp.com Internet
Hi,
I also was overcharged by billinghlp.com/Fullreleases. There was only supposed to be a one-time fee of $4.95 USD, but they sent me the below email saying that I had selected to be charged recurrently for $29.95 USD and then offered no way to cancel except with instructions that I couldn't comply with. There was no way for me to make use of their instructions because they had NEVER give me an order number, nor did I want to give them my credit card information again. I had to cancel my credit card so that they would stop billing me. Do not use their services!!! See below:
We, the representatives of billinghlp.com Customer Support Center thank you for choosing us.
This is to notify you that we have charged the needed amount of 29.95 USD from your account since you have chosen recurrent charging for Eguidestore.
Please contact us back if you have any questions or difficulties with our products or services.
If You wish to cancel recurrent charges please follow step-by-step instructions listed below.
NOTE: CANCELLATION OF RECURRENT CHARGES WILL STOP YOUR USE OF THIS SERVICE
1. Please insert the following link into the address bar of your browser: http://billinghlp.com/support/
2. Once the page is open, fill in at least two blank fields with the following information to locate your transaction:
Your credit card number used while purchasing the product
Your order number
E-mail used while purchasing the product
3. Choose "Login" to enter
4. Once your order information page appears, press "Cancel Order" in "Order Status" area
5. View drop-down menu on next page to select the reason of your subscription termination
6. Please carefully check entered information. Click "Cancel Order" to continue or "Back" to return to the previous page and change information details.
7. The page will appear to notify you about your order cancellation confirmation.
Your feedback is highly appreciated.
Thank you,
billinghlp.com
Customer Support Center
Dee
New York, New York
U.S.A.
I also was overcharged by billinghlp.com/Fullreleases. There was only supposed to be a one-time fee of $4.95 USD, but they sent me the below email saying that I had selected to be charged recurrently for $29.95 USD and then offered no way to cancel except with instructions that I couldn't comply with. There was no way for me to make use of their instructions because they had NEVER give me an order number, nor did I want to give them my credit card information again. I had to cancel my credit card so that they would stop billing me. Do not use their services!!! See below:
We, the representatives of billinghlp.com Customer Support Center thank you for choosing us.
This is to notify you that we have charged the needed amount of 29.95 USD from your account since you have chosen recurrent charging for Eguidestore.
Please contact us back if you have any questions or difficulties with our products or services.
If You wish to cancel recurrent charges please follow step-by-step instructions listed below.
NOTE: CANCELLATION OF RECURRENT CHARGES WILL STOP YOUR USE OF THIS SERVICE
1. Please insert the following link into the address bar of your browser: http://billinghlp.com/support/
2. Once the page is open, fill in at least two blank fields with the following information to locate your transaction:
Your credit card number used while purchasing the product
Your order number
E-mail used while purchasing the product
3. Choose "Login" to enter
4. Once your order information page appears, press "Cancel Order" in "Order Status" area
5. View drop-down menu on next page to select the reason of your subscription termination
6. Please carefully check entered information. Click "Cancel Order" to continue or "Back" to return to the previous page and change information details.
7. The page will appear to notify you about your order cancellation confirmation.
Your feedback is highly appreciated.
Thank you,
billinghlp.com
Customer Support Center
Dee
New York, New York
U.S.A.
