- Report: #461682
Complaint Review: FUN FAMILY REWARDS & J.C. PENNEY - Internet
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Author Confirmed
Why?
FUN FAMILY REWARDS & J.C. PENNEY
WWW.JCPENNEY.COM Internet, U.S.A.
Phone:
888-527-6839
Web:
N/A
Categories:
Business Rating:
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FUN FAMILY REWARDS & J.C. PENNEY Unathorized membership charges to my credit card Internet
I received an alert that I was in the negative on my credit card. I logged in to my account and saw that I had a suspicious $9.95 charge from *Fun Family Awards. After Googling it, I discovered it was something tied into JC Penney. I had purchased something on line toward the beginning of 2009, but certainly did not sign up for any type of rewards program... can't afford it and I have no local family to use any kind of family awards program anyway.
I tried calling JC Penny and was referred to call 888-527-6839 as it's a 3rd party program. Never did I sign up, yet when I researched the details on my credit card, it showed that I'd manually typed my credit card # in. Heck, I did that when I bought my bathroom accessories from JC Penney's on-line, but certainly not for any kind of Fun Family Rewards bogus program. You can bet, I'll be calling my credit card company first thing in the morning for several of these bogus charges going back several months!
Tbell913
Converse, Texas
U.S.A.
I tried calling JC Penny and was referred to call 888-527-6839 as it's a 3rd party program. Never did I sign up, yet when I researched the details on my credit card, it showed that I'd manually typed my credit card # in. Heck, I did that when I bought my bathroom accessories from JC Penney's on-line, but certainly not for any kind of Fun Family Rewards bogus program. You can bet, I'll be calling my credit card company first thing in the morning for several of these bogus charges going back several months!
Tbell913
Converse, Texas
U.S.A.
1 Updates & Rebuttals
Melissa
Plano,Texas,
U.S.A.
Consumer Affairs Manager
#2UPDATE Employee
Wed, June 17, 2009
At Fun Family Rewards nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at [email protected], by fax to 972-881-4072 or by mail to 2700 West Plano Parkway, Plano TX 75075.
