- Report: #352246
Complaint Review: Funancing Card Ge Financial - Orlando Florida
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Author Confirmed
Why?
Funancing Card Ge Financial
funancing.com Orlando, 32896 Florida, U.S.A.
Phone:
800-2505411
Web:
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Funancing Card GE Financial Refused to help and canceled my account w/o my consent Orlando Florida
I had sent a payment out 10 days before it was due. I live in NY the payment was one day late and they charged my 39 dollar late fee. I called and spoke to a customer service representative and she pretty much told my tough , you have to pay the fee. I told her that this was highway robbery and that there buisness practices were very deceptive. I payed the bill online and when I entered my account number I missed a zero in the number. I sent it from work and didnt have my checkbook in front of me. I was charged 50 late fee and a 30 return check fee. Dont know how I had a returned check fee if the account number was wrong?
I again called and spoke to a rep who told me its not there responsibility to notify me that my account number was missing a zero instead they said payment was late and that I had to pay 131 dollars. I asked to speak to a Supervisor , she stated one was not avaliable and I would receive a call back in 3 days. Tha rep was very rude to me and she pretty much told tough we will call you when its convienent for us not you. I went to use the card and was told the account was closed.
I called and spoke to a rep who stated that I closed the account on June 23 which i never did. They told me there was nothing they could do and that I would have to reapply. They cant open a closed account. No help what so ever. I think I will be making a complaint with the Attorney General's Office. Anyone who had bad dealings with this company I would be very interested to hear what happened to you. Thanks
Dozer0129
Liverpool, New York
U.S.A.
I again called and spoke to a rep who told me its not there responsibility to notify me that my account number was missing a zero instead they said payment was late and that I had to pay 131 dollars. I asked to speak to a Supervisor , she stated one was not avaliable and I would receive a call back in 3 days. Tha rep was very rude to me and she pretty much told tough we will call you when its convienent for us not you. I went to use the card and was told the account was closed.
I called and spoke to a rep who stated that I closed the account on June 23 which i never did. They told me there was nothing they could do and that I would have to reapply. They cant open a closed account. No help what so ever. I think I will be making a complaint with the Attorney General's Office. Anyone who had bad dealings with this company I would be very interested to hear what happened to you. Thanks
Dozer0129
Liverpool, New York
U.S.A.
4 Updates & Rebuttals
Dozer0129
Liverpool,New York,
U.S.A.
GE Money banl Funancing card
#2Author of original report
Wed, July 23, 2008
Mailed off paperwork to there billing Inquireies address. Will report back when I hear something.
Dozer0129
Liverpool,New York,
U.S.A.
GE Money banl Funancing card
#3Author of original report
Wed, July 23, 2008
Mailed off paperwork to there billing Inquireies address. Will report back when I hear something.
Dozer0129
Liverpool,New York,
U.S.A.
GE Money banl Funancing card
#4Author of original report
Wed, July 23, 2008
Mailed off paperwork to there billing Inquireies address. Will report back when I hear something.
Dozer0129
Liverpool,New York,
U.S.A.
GE Money banl Funancing card
#5Author of original report
Wed, July 23, 2008
Mailed off paperwork to there billing Inquireies address. Will report back when I hear something.
