- Report: #821975
Complaint Review: Fusion Restaurant - Brooklyn New York
Reported By:
Mr. No BS -
Westchester County, New York, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Fusion Restaurant
2007 Emmons Ave Brooklyn, 11235 New York, United States of America
Phone:
718-440-8080
Web:
www.myfusionclub.com
Categories:
Business Rating:
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Fusion Restaurant Tzar Club Multiple Health Code Violations, Rude Staff, Terrible Customer Service, Mandatory 15% Service Charge Brooklyn, New York
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I was there on Jan 7, 2012, with a friend for dinner. Ordered soup and potatoes with mushrooms, which were prepared fine with no issues, but my main complaint is about the "Marinated Skirt Steak" which I ordered to share with my friend. When both of us bit into it, we spit it out immediately because it tasted like grilled rotten meat with that distinctive slimy feel and spoiled taste. I brought this to the attention of one of the waitresses, some blonde Russian girl no older than 18 or so, who started arguing with me and gave me an attitude claiming she spoke to the chef and he claimed there was nothing wrong with it.
Did he even bother tasting it to make that claim that it was OK? They were being arrogant with me and expected me to pay for this disgusting rotten steak and I was arguing with this waitress stating that I refuse to pay for spoiled meat which was served to me. Needless to say, they removed the charge and my friend and I left that pitiful establishment and will never again be dining there. I have never once been treated so rudely and subjected to such unprofessionalism at any restaurant before until this one. Very pitiful establishment with no concept of customer service and most definitely health code violations.
Now I just found this out about this pitiful establishment from the NYC Dept of Health:
Violations recorded in the following area (s), a Notice of Violation issued and establishment re-closed by the Department of Health at the reopening inspection conducted on 10/21/2011.
"Critical" violations are displayed in red.
Violation points: 35
Sanitary Violations
1) Evidence of mice or live mice present in facility's food and/or non-food areas.
2) Filth flies or food/refuse/sewage-associated (FRSA) flies present in facilitys food and/or non-food areas. Filth flies include house flies, little house flies, blow flies, bottle flies and flesh flies. Food/refuse/sewage-associated flies include fruit flies, drain flies and Phorid flies.
3) Facility not vermin proof. Harborage or conditions conducive to attracting vermin to the premises and/or allowing vermin to exist.
4) Pesticide use not in accordance with label or applicable laws. Prohibited chemical used/stored. Open bait station used.
Did he even bother tasting it to make that claim that it was OK? They were being arrogant with me and expected me to pay for this disgusting rotten steak and I was arguing with this waitress stating that I refuse to pay for spoiled meat which was served to me. Needless to say, they removed the charge and my friend and I left that pitiful establishment and will never again be dining there. I have never once been treated so rudely and subjected to such unprofessionalism at any restaurant before until this one. Very pitiful establishment with no concept of customer service and most definitely health code violations.
Now I just found this out about this pitiful establishment from the NYC Dept of Health:
Violations recorded in the following area (s), a Notice of Violation issued and establishment re-closed by the Department of Health at the reopening inspection conducted on 10/21/2011.
"Critical" violations are displayed in red.
Violation points: 35
Sanitary Violations
1) Evidence of mice or live mice present in facility's food and/or non-food areas.
2) Filth flies or food/refuse/sewage-associated (FRSA) flies present in facilitys food and/or non-food areas. Filth flies include house flies, little house flies, blow flies, bottle flies and flesh flies. Food/refuse/sewage-associated flies include fruit flies, drain flies and Phorid flies.
3) Facility not vermin proof. Harborage or conditions conducive to attracting vermin to the premises and/or allowing vermin to exist.
4) Pesticide use not in accordance with label or applicable laws. Prohibited chemical used/stored. Open bait station used.
1 Updates & Rebuttals
Mr. No BS
USANew violations recorded by NYC Dept Of Health
#2Author of original report
Fri, January 27, 2012
Violations recorded in the following area (s) and a Notice of Violation issued at the initial operational cycle inspection conducted on 01/14/2012.
"Critical" violations are displayed in red.
Violation points: 33
Sanitary Violations
1) Shellfish not from approved source, improperly tagged/labeled; tags not retained for 90 days.
2) Eggs found dirty/cracked; liquid, frozen or powdered eggs not pasteurized.
3) Live roaches present in facility's food and/or non-food areas.
4) Food contact surface not properly washed, rinsed and sanitized after each use and following any activity when contamination may have occurred.
5) Facility not vermin proof. Harborage or conditions conducive to attracting vermin to the premises and/or allowing vermin to exist.
6) Proper sanitization not provided for utensil ware washing operation.
