- Report: #417205
Complaint Review: FWM Laboratories - Fort Lauderdale Florida
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Author Confirmed
Why?
FWM Laboratories
2495 Stirling Rd #20 Fort Lauderdale, 33312 Florida, U.S.A.
Phone:
954-699-0814
Web:
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FWM Laboratories fraud Fort Lauderdale Florida
I ordered a sample of Acaiberry in December of 2008 for which I authorized to be charged only $3.99 on my credit card. That was suppose to be a 14 day free trial.
I called my credit card company after sending in a payment in January to see what my available balance was and was surprised that I didn't have as much on it as I thought.
I questioned them about any charges and was told about the $87.13 that was charged to my account and they gave me the phone number for the company. The charge was for lipaphen which I did not received or ordered.
I called the company and according to the message that I got when I called, the mailbox was full so I got another number off the internet and called them which I was able to talk to someone. They told me that my money will be refunded in 7-10 business days. I have not yet received any refund.
After receiving my credit card statement, I tried calling them again and still according to them, the new number that I tried calling mailbox is full. I need my money back. I wrote them two e-mails but don't know if I will hear from them.
This company has to be stopped.
Bobbi
Booneville, Kentucky
U.S.A.
I called my credit card company after sending in a payment in January to see what my available balance was and was surprised that I didn't have as much on it as I thought.
I questioned them about any charges and was told about the $87.13 that was charged to my account and they gave me the phone number for the company. The charge was for lipaphen which I did not received or ordered.
I called the company and according to the message that I got when I called, the mailbox was full so I got another number off the internet and called them which I was able to talk to someone. They told me that my money will be refunded in 7-10 business days. I have not yet received any refund.
After receiving my credit card statement, I tried calling them again and still according to them, the new number that I tried calling mailbox is full. I need my money back. I wrote them two e-mails but don't know if I will hear from them.
This company has to be stopped.
Bobbi
Booneville, Kentucky
U.S.A.
1 Updates & Rebuttals
Wilburn Buckley
Plantation,Florida,
U.S.A.
Customer service no. that can give solution
#2Consumer Suggestion
Tue, March 24, 2009
I read that you called several numbers already. I stumbled upon this no. online (866-949-0138) which I learned was another customer service line of FWM. Do make a call using this no. This might give the solution to get your money back.
