- Report: #426881
Complaint Review: FWM Labs/Acaiberry/Cologenix - North Miami Beach, Florida Nationwide
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Author Confirmed
Why?
FWM Labs/Acaiberry/Cologenix
2040 NE, 163rd St., Suite 305 North Miami Beach, Florida, 33162 Nationwide, U.S.A.
Phone:
866-949-0138
Web:
N/A
Categories:
Business Rating:
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FWM Labs/Acaiberry/Cologenix Began debiting my card for full amounts before I ever got the "free" samples. North Miami Beach Florida
I could kick myself, but....after reading a phony diet blog, I ordered the two free samples of Cologenix and Acaiberry to try. I "only" had to pay shipping and handling. If you liked the product, they would continue to send refills monthly for $89.74 per product. If you didn't like the product, you could return the unused portion and cancel the order.
Weeks later, when I went to my online statement to balance my checkbook, I saw that there were two pending transactions for $89.74 and I had not even received my free samples yet!!!
(Finally) a mental red-flag went up and I called my bank, canceled my card, and filed a dispute report with my bank/Visa debit card.
As the report is still pending....I went to my new statement to balance my checkbook again and there are two new charges...$4.07 and $6.13 by "Acaiberry&LifeCl" and a phone number posted next to it-866-949-0138.
I called the phone number and before being put on hold, a recording told me that this was the phone number of FWM Labs. (google this...all you see are fraud and other complaints. I couldn't find an actual web site for this company).
A lady finally came on and although she had a thick, difficult-to-understand accent, I think she was trying to tell me that the latest charges of $4.07 and $6.13 were because I canceled my account before the 15 day trial period was up. Other than that, she was worthless...wouldn't connect me with a supervisor or connect me with the "Refund Department" as they did the first time I called this company to cancel this account.
After seeing the amount of complaints against this company on the 'net, I could kick myself for not checking first. Lesson learned.
Kerry A.
Metairie, Louisiana
U.S.A.
Weeks later, when I went to my online statement to balance my checkbook, I saw that there were two pending transactions for $89.74 and I had not even received my free samples yet!!!
(Finally) a mental red-flag went up and I called my bank, canceled my card, and filed a dispute report with my bank/Visa debit card.
As the report is still pending....I went to my new statement to balance my checkbook again and there are two new charges...$4.07 and $6.13 by "Acaiberry&LifeCl" and a phone number posted next to it-866-949-0138.
I called the phone number and before being put on hold, a recording told me that this was the phone number of FWM Labs. (google this...all you see are fraud and other complaints. I couldn't find an actual web site for this company).
A lady finally came on and although she had a thick, difficult-to-understand accent, I think she was trying to tell me that the latest charges of $4.07 and $6.13 were because I canceled my account before the 15 day trial period was up. Other than that, she was worthless...wouldn't connect me with a supervisor or connect me with the "Refund Department" as they did the first time I called this company to cancel this account.
After seeing the amount of complaints against this company on the 'net, I could kick myself for not checking first. Lesson learned.
Kerry A.
Metairie, Louisiana
U.S.A.
