- Report: #422023
Complaint Review: Game Trade Central - Howard Beach New York
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Author Confirmed
Why?
Game Trade Central
156-40 Cross Bay Boulevard, Howard Beach, 11414 New York, U.S.A.
Phone:
718-323-1513
Web:
N/A
Categories:
Business Rating:
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Game Trade Central AVOID them like the plague!! Howard Beach, New York
Company agreed to pay more than $156.00 for used video games. Followed their instructions, including insuring package. Also used delivery confirmation. Package was received early January (per delivery confirmation). Today is February 9--no payment. No replies to repeated inquiries and repeated Paypal requests for payment.
Another problem is that even though you print out a receipt with the agreed upon payment for your items, they may later send you an email with LOWER prices.... ridiculous! They definitely have my items (I have delivery confirmation)...and won't pay me or return my items.
I have filed a complaint with Better Business Bureau of NY, a mail fraud complaint with the United States Postal Service and will be pursuing theft charges with the New York City Police Department. I have also filed with the Federal Trade Commission.
And, of course, since package was received, I cannot file a USPS insurance claim either....
Amazing that companies like this can stay in business. Who's responsibility is it to shut them down?
disgruntled
, New York
U.S.A.
Another problem is that even though you print out a receipt with the agreed upon payment for your items, they may later send you an email with LOWER prices.... ridiculous! They definitely have my items (I have delivery confirmation)...and won't pay me or return my items.
I have filed a complaint with Better Business Bureau of NY, a mail fraud complaint with the United States Postal Service and will be pursuing theft charges with the New York City Police Department. I have also filed with the Federal Trade Commission.
And, of course, since package was received, I cannot file a USPS insurance claim either....
Amazing that companies like this can stay in business. Who's responsibility is it to shut them down?
disgruntled
, New York
U.S.A.
2 Updates & Rebuttals
Les
Old Bethpage,New York,
U.S.A.
NO RESOLUTION!
#2Author of original report
Thu, April 02, 2009
NO RESOLUTION--I will continue to pursue my claims with the FTC, the USPS Mail Fraud Unit, the NY Attorney General, the Better Business Bureau and the New York Police Department. Emails suddenly appeared giving me a "credit" when I requested Paypal cash payment...and the amount did NOT include full postage and insurance reimbursement as promised; it also downgraded the value of my items (arrived 4 days after prices quoted) by more than 25%. Just to get this "credit" took 10 weeks!!! I don't want the credit...I want a certified check with 100% of the value quoted on my items PLUS the entire postage/insurance amount which is promised on orders of over $50. Just as troubling is that emails are responded to by "GTC Staff"....multiple requests for the name and phone number and email address of the company's owner(s) were IGNORED. The responses were repeatedly patronizing about me "not understanding their policies." Why hide? If anyone finds the name of the owner, could you post it here? I have spent way too much time trying to work this out....read carefully what you've read here about this company....
Les
Old Bethpage,New York,
U.S.A.
Update-GameTradecentral.com
#3Author of original report
Wed, April 01, 2009
I have been contacted by Gametradecentral.com and we are attempting to work out an amenable settlement to this issue. I hope to report a positive resolution and will post an update...
