- Report: #858090
Complaint Review: gamesagalore - Taylor Michigan
Reported By:
doug -
Holly, Michigan, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
gamesagalore
Taylor, Michigan, United States of America
Phone:
Web:
www.gamesagalore.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
gamesagalore xbox repair with life time warrenty Taylor, Michigan
I had my xbox 360 repaired 3 times at their Waterford franchise and was finally tod they couldnt fix it, "send it to Microsoft". I followed their instructions and it was damaged in transit - I called the main store in taylor and was told to bring it in which I did (long drive). They finally said there was nothing they could do. I attempted to reason with them and ask for my money back, and the owner beacme verbally abusive. Do not do business with these people - they are childish geeks and do not know how to run a business or treat customers.
2 Updates & Rebuttals
GamesAGalore
Lincoln Park,Michigan,
United States of America
Refunds
#2REBUTTAL Owner of company
Fri, March 23, 2012
This is the email communication we got from this customer... "Have you read all the negative feedback about you - I added several tonight - as to your "oldman comment today" - I can bench 300 LBS and was in special forces - would you like to dance with me? A**HOLE!"
We have signs up posting our NO REFUND policy. We only charge if we are able to fix the system. We are not responsible for actions caused by a shipping company. This should be addressed by the shipping company. (If the system was damaged through shipping as claimed by customer).
Customer wanted us to file report for false insurance claim. We did not. Now this complaint.
MochaG
Springfield,Virginia,
United States of America
Yet another omitted fact report
#3Consumer Comment
Fri, March 23, 2012
I start to get annoyed when a report is written in the way that it omits a lot of stuff in between in order to make the story sound good to the author.
1) What is the term of conditions or services with their membership?
2) What do cover and what not in the contract (ToS or ToC)?
3) What did happen in the "transit"?
4) Who is responsible for the damage in transit?
5) How did you attempt to reason with them? What the exact conversation did you have with them?
