- Report: #914865
Complaint Review: Gametag.com - Internet
Reported By:
MSA -
Longueuil, Quebec, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Gametag.com
Internet, United States of America
Phone:
Web:
www.gametag.com
Categories:
Business Rating:
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Gametag.com sale of account pending, took over account, no response Internet
Date Submitted: 2012-06-12 12:15:41
I sent in an email and received a reply on the 19th of June that they only buy Runescape accounts and SWTOr accounts with level 50 +. However my account has a level 50 on it and they already changed my contact information and my password on my account so I can't access it.
I received an email on 25th of June stating that SWTOR sales are taking longer than expected and no further action is required.
All of this time I cannot login to my account, I have not received any kind of offer for my account. I sent an additional email on July 11th asking for an update and still haven't received an answer.
I sent in an email and received a reply on the 19th of June that they only buy Runescape accounts and SWTOr accounts with level 50 +. However my account has a level 50 on it and they already changed my contact information and my password on my account so I can't access it.
I received an email on 25th of June stating that SWTOR sales are taking longer than expected and no further action is required.
All of this time I cannot login to my account, I have not received any kind of offer for my account. I sent an additional email on July 11th asking for an update and still haven't received an answer.
1 Updates & Rebuttals
Gord
Pickering,Ontario,
Canada
**YOUR ACCOUNT IS LOCKED, CONTACT BIOWARE**
#2Consumer Suggestion
Sun, July 29, 2012
Your problem appears to be exactly the same problem I had with them.
Here is what I did to resolve the issue
1. You need to contact Bioware and have the account "unlocked". I have no clue what Star Wars did but my account was completely locked down.
2. Star Wars will restore your account
3. Go to this link: https://www.facebook.com/gametagcom
4. Message them on Facebook and ask to speak to Kelly
5. Kelly apparently is the Shift Manager who handles the Facebook Account
They were backed up before and told me replies are delayed.
I posted prematurely on this site as well. Need to give them the chance. They are the ones paying us not the other way around.
