- Report: #303961
Complaint Review: Gamewar.com - Internet
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Gamewar.com
www.gamewar.com Internet, U.S.A.
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Gamewar.com sold me a stolen account and hasn't helped me since Internet
Gamewar.com is a fraudulent company. They sold me an everquest account that was a stolen account. This account was taken back by the original owner and I have yet to recieve any satisfaction from this company. My order # was 115061 and I got screwed so if you are reading this... don't let it happen to you.
Jeffery
providence forge, Virginia
U.S.A.
Jeffery
providence forge, Virginia
U.S.A.
1 Updates & Rebuttals
Manager Response
NA,North Carolina,
U.S.A.
Manager Response Back
#2UPDATE Employee
Wed, January 30, 2008
Hello, I am one of the operations manager in the USA department customer service team. Sorry it took so long to get back with you as we do not actively view these reports. Thank you for your reply though, and hopefully we can resolve this issue as we do apologize it took so long to get back with you. Our duty as a USA company is to offer the best satisfaction in the MMORPG industry, and we make sure all our customers are dealt with properly. We are the only MMORPG company in the world that offers a solid 100% guarantee, and we will make sure we do everything possible to hold that guarantee. We just noticed your post recently, so we went back to our logs to see if the issue was resolved. Based on the information, we must make a claim stand here. 1). We DO NOT sell stolen accounts. We buy over 25 EQ1 accounts a day, why would we sell you a stolen account. As you can see on our site, we offer 24/7 around the clock purchasing of accounts. 2). No we are not a fraud company. A fraud company is one taking the buyers money. At no point did we not deliver the product to you, but a few days after you played it, you experienced issues with it. We offered a full exchange or a refund, but have not heard back from you since. We re-emailed you again just now. 3). The reason for your account being taken back is only because the account was over 2 years old. Unforuntely, at the time we sold you this account, we did not secure accounts like we can today and that is why all new accounts listed on the site are 100% secured, and guaranteed not to have a password taken back. We deeply apologize if we caused any frustration with your order as we try our best to help every customer. Mistakes can happen, and especially in this industry things can go wrong, but we will do everything in our power to make sure you get what you ordered. Please contact our email support if you have any additional questions, thank you - Support Team
