I responded to an internet ad for an all natural weight loss product. The ad said free trial supply. I requested a trial for Garcinia Cambogia and Optimum Mango Cleanse. I was notified only of a $4.50 charge for shipping and handling for each product.
My initial supplies arrived. I did research and chose not to use them. I was not informed supplies would automatically continue.
When new supplies arrived, I attempted to return, but they were not accepted. I spoke with the company to cancel and they said they would but no refund would be offered so don't bother to send back unused or unopened packages.
This is fraud. I was not notified as a consumer that they would automatically send supplies every three weeks Or that they would refuse to take back a product I do not want, did not order and cannot use.
I want the company to stop defrauding consumers; I would like a refund for unopened, unused product returned to company. Thank you for any assistance you can provide.