Complaint Review: GARDEN STATE AUTO AUCTION - Elizabeth New Jersey

I couldn't agree more with the original report (though his enthusiasm is a little over the top) on Garden State Auto Auction.  I bought/financed a car there recently and have only had $5k or so in repairs made in the last 4 years.  It is parked as I type this and I am in the process of finding a new or CPO car now.  I was shown a clean Vehicle History Report prior to purchase,  only to find out 4 years later that it was falsified.  At this point the cost of litigation would exceed the value of the car.  These guys negotiated with me and my wife while we had our 2 young children, one a newborn.  They decided to rip us off anyway because that's who they are...thieves.  I blame myself ultimately for having the credit to put myself in this situation, dealing with these crooks...lesson learned.  I just hope someone reads this before purchasing anything from this glorified chop shop.

Sounds like you were unhappy from the second you opened the door to this place. You say you HAD to take this car, but unless there was a gun and a mask involved, I'm pretty sure no dealer can force you to buy anything. You also said you put down $4,000.00 and are financing the car and paying this guy 'Rich'. Who is holding the lien on the car? How many miles are on the car? Which model 97 BMW did you buy? Did you buy the car "As-Is"? These are all things the Advocates would need to know to help you out with this problem. And just as an aside, to say this man Ernesto is gay is just plain silly. Number one, if the store is run by the greek mafia (you are kidding, right? Hardly think organized crime is particularly interested in running a dealership of all things...) and you're insinuating something which isn't true about an employee, you could have a bigger problem on your hands than just a car which doesn't run. Number two, it destroys your credibility - who cares if the guy is gay or not gay? Does being gay make him a bad person? Does it make him more likely to rip you off? Like most of the problems people complain about on Rip Off Report with dealerships, this could likely have been resolved had you kept your temper in check and approached the dealership professionally. If you walk into the dealership and present the problem in a calm and collected manner, a reputable store is quite likely going to attempt to do what it can to make you happy, or at the very least, unwind the deal and give you back your money. Bad business breeds itself- once you start trying to take advantage of people word gets around and you end up losing business because of it. If indeed this store is as horrible as you say, why did you buy the car from them in the first place? You can't swing a dead cat without hitting a car dealership in Northern New Jersey, there are plenty of other places you could have gone, and a lot of used BMW's all over the place. If you make a bad decision and then storm into the place half-cocked screaming bloody murder, they're just going to toss you right out and let you deal with your problem on your own. I'd suggest you call the General Manager of the store, explain the situation, and apologize for flying off the handle. You'll more than likely get some kind of satisfaction out of it, even if you have to eat a little crow to get it. Just call and ask them to help you, and keep the threats of law-suits out of the conversation. Plenty of time for that later if it comes to it, but it's easier to just try to get them to take the car back and return your money now than go through the hell of a lawsuit. Potentially you could sue them for triple damages if you were sold a car with a bad title (I'd run a carfax and check that mileage were I you...), but something like that could take years to resolve. Just try to get them to help you first- you get more flies with honey and all that. Good luck!