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  • Report:  #585376

Complaint Review: Garfield Refining Company - Philadelphia Pennsylvania

Reported By:
lsb - Cortez, Florida, United States of America
Submitted:
Updated:

Garfield Refining Company
810 E. Cayuga St. Philadelphia, 19124 Pennsylvania, United States of America
Phone:
Web:
Tell us has your experience with this business or person been good? What's this?
I contacted Garfield about sending in an old gold crown for cash.  I received a packet of literature and envelope for sending in the crown.  Their literature said to expect at least $65 for the crown.  They even sent a note with the current price of gold.  Then I received the check for $6.83.


1 Updates & Rebuttals

Joshua

Philadelphia,
Pennsylvania,
Virgin Islands (US)
Completely wrong

#2UPDATE Employee

Wed, February 09, 2011

The "customer" states that our literature quoted a price for a dental crown. Our literature does not and never has done anything of the sort. We assay all material on site to obtain a valuation. We NEVER quote for dental gold, either by phone, email or advertising. Dental material comes in dozens if not hundreds of alloy combinations and as such must be evaluated in our lab. Dental crowns are not made of pure gold and in many cases are not gold at all. This person should produce evidence or withdraw the complaint. Garfield has enjoyed a reputation for integrity and service for almost 120 years.

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